Coach Enablement Specialist - EZRA
Description
Job Role: Coach Enablement Specialist
Location: Toronto, Canada - Hybrid (3 days/week in office)
Who we are
Imagine what even the world’s finest organizations could achieve if all their employees were coached to be their absolute best.
At EZRA, we are on a mission to do just that. We believe through coaching; people get to know themselves. Their goals. Weaknesses. Hang-ups. And once they know all that, they can build on the good stuff and work on the rest. This mindset applies not only to our clients but is manifested in our own EZRA family.
We believe we are changing people’s lives. We believe a happy team is a productive team. We want our people to care and be proud of what they do. We also practice what we preach – every member of our team gets to experience the superpower that is coaching for themselves, among some other pretty incredible rewards.
The Role
As EZRA continues to grow, so does our community of coaches. To ensure our coaches have the training and information they need to deliver great coaching engagements, we are looking for an Enablement Coordinator reporting directly to the Enablement Manager, Coaching Services.
As EZRA continues to grow, so does our community of coaches. To ensure our coaches have the training and information they need to deliver great coaching engagements, we are looking for an Enablement Coordinator reporting directly to the Enablement Manager, Coaching Services.
The focus of this role will be to create and update training materials, proactively sign-post coaches to resources, and assist in the scheduling and tracking of training sessions.
This is an exciting role with significant stretch opportunities, with the individual expected to play a critical role in EZRA's current and future growth.
What You’ll Do
- Coordinate global and regional training events, like CoachFest and ICF Week
- Manage our enablement tools (Zoom, Unily, SharePoint, Zendesk, etc.)
- Own training logistics—calendars, invites, resources, session support
- Track coach onboarding and certifications across time zones
- Communicate with coaches via Slack, Outlook, and support channels
- Support content creation and keep libraries organized and up-to-date
About You
- 4–6 years of experience in enablement, L&D, or training operations
- Skilled at managing logistics, content, and communications
- Comfortable with learning platforms, feedback tools, and collaboration apps
- Passionate about continuous improvement, dedicated to finding innovative solutions that enhance processes and participant experiences.
- Highly organized, adept at managing multiple priorities and responsive to the needs of a distributed team across various time zones.
- A proactive problem solver who consistently meets deadlines while maintaining high standards.
- Eager to contribute to a dynamic, inclusive, and supportive team culture where everyone can thrive.
- Bonus: You love bringing structure to fast-paced, high-growth environments
What we offer
- Your own world class coach
- Friends and family coaching
- 2 weeks work from anywhere
- Charity days
- Learning and Development Budget
- Weekly wellbeing hour
- Health Insurance
- Registered Retirement Saving Plan
- Health and fitness reimbursement plan
- Supplementary heath plan
We are an equal opportunity employer committed to building a diverse team where everyone’s voice is heard and valued. We believe that embracing our differences enhances our culture and drives our success. Attracting and developing a diverse workforce that reflects the communities we serve is essential to our mission.