Associate Technical Support Engineer - Lab Technician

Services United States


There has never been a better time to join Extreme, after four acquisitions extending our portfolio and go to market strategy, we have seen enormous opportunity and growth within the region. Aside from being a Technology Leader in the Gartner Magic Quadrant, we also adamantly promote an internal culture that truly embraces diversity, inclusion and equality in the workplace. Having Diversity and Inclusion as part of our core values and beliefs, we’re proud to foster an environment where every Extreme employee can thrive because of their differences, not despite them. 

 Responsibilities:

  • Rack, Build, cable, configure, and provision lab requests
  • Setup, configuration, support, and troubleshooting of GTAC lab network devices, servers and traffic generation equipment
  • Maintaining lab equipment inventory; licensing and supplies
  • Providing recommendations on equipment purchases 

 Skills Required

  • Experience managing, design, implementation, operations and maintenance within a Data Center\Lab
  • Experience with IP Networking protocols, Windows Servers, Linux distribution and administration
  • Physical or Virtual lab design and support with emphasis on a cloud infrastructure in future
  • Vendor Infrastructure or Eco system Experience: VMWARE, Microsoft Azure and Nutanix a plus
  • Virtual infrastructure Experience: Docker, Kubernetes, MS Hyper-V, Open stack a plus
  • Experience with installing and maintaining various network infrastructure components like Active Directory servers, DNS, DHCP, AAA Services, Setup PXE booting and Server cloning
  • Problem solver, Highly motivated, Works independently with minimum supervision.
  • Strong network/server troubleshooting experience
  • Strong written/verbal communication and listening skills.

Extreme Networks, Inc. (EXTR) creates effortless networking experiences that enable all of us to advance. We push the boundaries of technology leveraging the powers of machine learning, artificial intelligence, analytics, and automation. Over 50,000 customers globally trust our end-to-end, cloud-driven networking solutions and rely on our top-rated services and support to accelerate their digital transformation efforts and deliver progress like never before. For more information, visit Extreme's website or follow us on Twitter, LinkedIn, and Facebook.

 

We encourage people from underrepresented groups to apply. Come Advance with us! In keeping with our values, no employee or applicant will face discrimination/harassment based on: race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. Above and beyond discrimination/harassment based on “protected categories,” Extreme Networks also strives to prevent other, subtler forms of inappropriate behavior (e.g., stereotyping) from ever gaining a foothold in our organization. Whether blatant or hidden, barriers to success have no place at Extreme Networks.