Sales Italy

Service Sales Manager

There has never been a better time to join Extreme, after three acquisitions extending our portfolio and go to market strategy, we have seen enormous opportunity and growth within the regions. Aside from being a Technology Leader in the Gartner Magic Quadrant, we also adamantly promote an internal culture that truly embraces diversity, inclusion and equality in the workplace. Having Diversity and Inclusion as part of our core values and beliefs, we’re proud to foster an environment where every Extreme employee can thrive because of their differences, not despite them.

We are seeking bright, articulate, and self-motivated candidates who have a desire to grow their sales career. Selected candidates will have a strong work ethic and enthusiasm demonstrating initiative and professionalism. Our Service Sales Managers are responsible for a targeted territory’s service revenue, selling service contract renewals, upselling services, and selling professional services and training.

Position Responsibilities:

  • Team with region/territory Inside Service Account Manager
  • Attain monthly/quarterly/annual quota on assigned region/territory
  • Weekly forecasting/commit – Service
  • Organize and/or attend weekly forecast calls with Regional director
  • Team with Partners to cross-sell and up-sell services into existing customer base - create incremental pipeline and revenue
  • Create pro-active and re-active quotes for customers and partners as well as facilitate any special pricing requests
  • Manage service contracts/renewals for customers in assigned region/territory
  • Manage service sales campaigns and promotions for assigned region/territory
  • Manage and interface with outsource company for service renewals
  • Chase service renewal opportunities
  • Regular pipeline and opportunity reporting both internally and externally
  • Spot product upsell opportunities and work with the product account team
  • Work with internal teams to guard data integrity and manage service orders
  • Create and provide targeted presentations for internal and external audience (i.e. customer meetings)
  • Attend and provide input for quarterly business reviews with the region/territory management
  • Develop and execute service sales strategies for the assigned region/territory to increase service revenue


  • Strong telephone communications skills comfortable calling on clients at the CXO level and beyond
  • Should have a desire to pursue a career in Service Sales utilizing Consultative Sales techniques
  • Ability to work well in a fast paced, team environment
  • BS/BA preferred
  • Service Sales experience
  • Interest and knowledge of software/hardware technologies preferred
  • Experience with Computer Networking technologies a bonus
  • Possess energetic and enthusiastic demeanor
  • Experience with is required
  • Strong Microsoft Excel skills required
  • Strong verbal and written skills in English. Other languages are a bonus
  • Team player

Extreme Networks, Inc. (EXTR) creates effortless networking experiences that enable all of us to advance. We push the boundaries of technology leveraging the powers of machine learning, artificial intelligence, analytics, and automation. Over 50,000 customers globally trust our end-to-end, cloud-driven networking solutions and rely on our top-rated services and support to accelerate their digital transformation efforts and deliver progress like never before. For more information, visit Extreme's website or follow us on Twitter, LinkedIn, and Facebook.

We encourage people from underrepresented groups to apply. Come Advance with us! In keeping with our values, no employee or applicant will face discrimination/harassment based on: race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. Above and beyond discrimination/harassment based on “protected categories,” Extreme Networks also strives to prevent other, subtler forms of inappropriate behavior (e.g., stereotyping) from ever gaining a foothold in our organization. Whether blatant or hidden, barriers to success have no place at Extreme Networks.