Description
We are one of the first all-remote companies with 2,000+ team members utilizing our virtual office called eXp World. This role is work-from-anywhere in Ontario.
Who is Zoocasa?
Zoocasa is an award-winning and passionate prop-tech platform obsessed with delivering exceptional consumer experiences in the real estate sector. As a wholly owned subsidiary of eXp Realty Inc., we pride ourselves on being able to deliver because of our belief in, and support of, our talented and dedicated team. Our growth has been recognized by the Financial Times, The Globe and Mail, Canadian Business and Deloitte Canada.
About the team
At Zoocasa, we empower our customers with the data and expertise they need to make more successful real estate decisions. We’re a full-service brokerage that recognizes how the line between technology and traditional real estate is blurring – so we decided to take the best of both worlds and create a streamlined experience for home buyers, sellers, and renters from start to finish. Come join us!
What you will do:
- Responds to customer service inquiries over the phone and via web-chat
- Gathers information to qualify/disqualify prospective customer leads
- Offers information regarding resources and Zoocasa services
- Provide warm intros from prospects to our Agents
- Develops knowledge of Zoocasa Agent team and an understanding of regions and areas of specialization
- Book customers for meetings with Realtors
- Collaborative development of scripts and service offerings for clients
- Responsible for following up with incoming leads from Zoocasa.com and partner referrals.
- Responsible for conducting a high volume of outbound follow-up calls
- Manage Weekly & Monthly reporting of activity
How you will grab our attention:
- Excellent communication skills
- Motivated, go-getter with a commitment to delivering results and achieving targets
- Knowledge and interest in the real estate industry; this would be the ideal role for someone considering a future career as a Real Estate Agent, which is one potential promotion path from this role
If you think you’d make a great match for this position but don’t meet all the requirements, we would still encourage you to apply!
What Zoocasa provides:
- Dental Care
- Vision Care
- Extended Health Care
- Wellness Program
- Paid Vacation
- Paid Holiday
- Paid Sick Days
- One-time stock option.
- Fully remote environment
- Amazing company culture
- And more…
The starting base pay for this position is $34,424 CAD per year in our lowest geographic cost of living market and is dependent upon many factors such as location, experience, skills, and training. Base pay is only one part of the total compensation package offered to employees in recognition of their hard work and is determined within a range to allow for growth and development within a role.
eXp World Holdings is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability or any other characteristic protected by law.