Description
We are one of thefirst all-remote companies with 2,000+ team members utilizing our virtual office called eXp world. This role is work-from-anywhere in the state of South Carolina. This role requires an active real estate broker license in the state of Oklahoma.
Who is eXp?
Doing the audacious is part of eXp Realty’s DNA. We are a company that rewards creative minds who can offer bold solutions, where opinions matter, anything is possible and the outcome can be revolutionary. As a global full-service real estate brokerage utilizing a 3-D, fully immersive, cloud office environment, offering 24/7 access to collaborative tools & training, eXp has broken the traditional mold of real estate. We are doing big things. Come join us!
About the team
Brokerage Operations is pushing the boundaries of possibility by breaking the mold of the traditional brokerage with a team-oriented environment, ability to work remotely and tons of opportunities for career advancement. With lots of fun, informative and motivational training and development, we are all about connecting with one another, with our agents and building the most collaborative, exciting and proactive brokerage in the world. Come join us!
What you will do:
The Designated Managing Broker will be responsible for the successful administration of eXp Realty’s brokerage operations in their state. In supporting our agents in the delivery of exceptional real estate brokerage service to their clients, this position will be accountable for all operational elements necessary to comply with the individual state license law, REALTOR association membership and MLS participation, along with the transaction review process, compliance training, and the eXp Risk Management program. This person will have an exceptional track record as a supervising real estate broker of a medium to large firm, an understanding of real estate brokerage at a state level, an aptitude for leading and inspiring teams, a collaborative approach, and a boundless work ethic. They must be a “people person” but also possess the ability to implement systems and processes.
- As a key participant on the eXp Realty state leadership team, the Designated Managing Broker ensures that eXp delivers exceptional brokerage support to agents in their representation of clients and customers
- Acts in the capacity of the state Principal Broker
- Conducts training to enhance agent’s knowledge and understanding of contract, risk management, licensing and state real estate law
- Promptly responds to agents request for assistance
- Effectively consults and engages with eXp agents and others in problem-solving of matters associated with difficult or complex transaction issues
- Performs contract review to ensure legal and contractual compliance of transactions
- Responsible for the administration and management of eXp’s State Trust Account according to state law (if one is required)
- Collaborates with the Senior Vice President of Brokerage Operations and the Regional Operations Manager and the eXp legal department to ensure that eXp state brokerage operations comply with all applicable laws and regulations including state license law
- Monitors state performance goals and enforce accountability for their achievement
- Ensures the implementation of the eXp Risk Management Program and valued risk management tools to eXp Agents
- Oversees the administration of and is the primary point person for eXp’s relationship with local REALTOR associations and Multiple Listing Services
- Manages and implements the ongoing enhancement of and compliance with company-wide and individual state brokerage operations manuals
- Supports innovation in how the company can efficiently support its growing state agent base in terms of brokerage operations
- Supports the Managing Broker(s) by positively engaging with prospective agents who are interested in joining eXp
- Works hand-in-hand with the Managing Brokers for the overall success of eXp in their state
- Mediates issues between eXp agents within the state when required
- Coordinates distribution of inbound mail
- Other Duties As Assigned
How you will make an impact:
- Be the subject matter expert in your area of expertise.
- High degree of advanced knowledge, conceptual understanding, and implementation.
- Discretionary decision making abilities, and forward thinking.
- Perform designated job tasks efficiently and within the provided time frame.
- Maintain regular communication with team members and supervisors through email, instant messaging, video conferences, or other designated communication channels.
- Attend virtual meetings, provide updates on progress, and actively participate in discussions.
- Adhere to company policies and guidelines, including data security and confidentiality.
- Complete assigned projects, assignments, or tasks with attention to detail and quality.
- Manage and prioritize workload effectively to meet deadlines and deliver results.
- Continuously update job knowledge by participating in training opportunities or self-directed learning.
- Collaborate with colleagues on shared documents or projects using remote collaboration tools.
- Take ownership of assigned work and demonstrate initiative in identifying and addressing challenges.
- Ensure availability and responsiveness during agreed-upon working hours.
How you will grab our attention:
- Agile/Flexible attitude
- Strong attention to detail required
- Excellent customer service abilities: written and verbal communication must be superb
- Excellent critical thinking and problem solving skills
- Team player - able to complete individual tasks as well as work on a team to accomplish a goal
- Experience in the real estate industry strongly preferred
- Excellent communication skills both written and verbal
- Experience in coordinating events and group activities
- Conflict resolution and active listening: ability to assess a customers need or concerns and deliver solutions using critical and creative thinking
- Proficient knowledge of G Suite required; Microsoft Office experience is a bonus
- Remote Work experience required
- Dedicated home-office/work space
- Advanced Trello experience preferred
- Aptitude for using online platforms and softwares to work remotely
- Oklahoma broker license (preferred, not required)
Education:
- Bachelor’s degree required or equivalent years of applicable experience
- Minimum of 12 years of related experience
What eXp provides:
- Fully remote environment
- Flexible time off
- 401k with 4% match (immediate vesting)
- Robust Medical, Dental, & Vision benefits
- Company provided equipment
- Monthly Technology Stipend
- FSA & HSA with employer contributions
- Stock option grant
- Health & Wellness incentives
- 100% Paid Parental Leave
We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, eXp is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other protected characteristics under federal, state or local law.