Description
Who is eXp?
Doing the audacious is part of eXp Realty’s DNA. We are a company that rewards creative minds who can offer bold solutions, where opinions matter, anything is possible and the outcome can be revolutionary. As a global full-service real estate brokerage utilizing a 3-D, fully immersive, cloud office environment, offering 24/7 access to collaborative tools & training, eXp has broken the traditional mold of real estate. We are doing big things. Come join us!
What you will do:
Institutional Investment Services (“IIS”) is a national disposition and asset management service for both institutional investors and other investment service providers. IIS is a part of Revenos, eXp’s referral engine. IIS acts as a bridge, facilitating listings and acquisitions to satisfy our clients while fueling growth for our eXp agents.
The Revenos Manager, Asset will join a team to mastermind operational excellence for both the clients and our eXp agents. You'll wear many hats, from overseeing asset and disposition management for our clients to crafting training programs that empower our Brokers, Agents, and internal staff. You will help improve and implement our SOPs (Standard Operating Procedures) that guide our team towards success.This role will work diligently and provide the best customer service and asset management to create synergies across the Revenos team, Brokers, Agents and more. This role is expected to manage client calls, suggest new innovative ways to support our team internally as well as the client and agent.
The Revenos Manager, Asset will also work closely with our Brokers and Agents to help support the growth of our eXp’s IIS business across eXp globally. The Revenos - Asset Manager will collaborate with their direct teammates as well as the rest of the Revenos organization. for all growth and operational business and initiatives to ensure alignment. The role includes ongoing development of Brokers, Agents and staff, by supporting all training and client engagement events. You will support compliance at the state level for all IIS business. This person will have an exceptional track record as a multi-state supervisor, project management, operations and an understanding of running an asset/disposition management business in a real estate brokerage at a national level, an aptitude for leading and inspiring teams, a collaborative approach, and a boundless work ethic. They must be a “people-person” but also possess the ability to implement systems and scale business nationally.
- Managing a book of business focusing on disposition management for specific clients.
- Ability to work as an intermediary between our clients and our agents to support the growth of new business through operational excellence and relationship building
- Collaborate, educate and train while delivering exceptional brokerage support to Brokers and Agents in their representation of clients and customers
- Lead, support and train agents regarding general best practices and specific client training
- Create, track and report on portfolio performance to Director, Institutional Investment Services
- Support achievement of Revenos brokerage goals for agent and client retention, growth, and new opportunities
- Follow the eXp Risk Management Program and provide risk management tools to eXp brokers and agents
- Support the growth and outstanding performance of eXp’s relationship with Institutional clients
- Work with Director of Institutional Investment Services to manage and implement the ongoing enhancement of and compliance with company-wide and individual operations manuals at the state and national levels
- Support innovation in how the company can efficiently assist its growing national agent base for Revenos.
- Support the Growth and Productivity teams by ensuring that state brokers are available to positively engage with prospective agents who are interested in joining eXp relative to the Revenos business
- Support the growth of Revenos business opportunities throughout the organization
Education & Experience:
- BA/BS in sales, business administration or related field preferred
- High School Diploma/GED required
- 5+ years experience working with owner/operators of single family rentals or like-type experience managing real estate foreclosures, REO / Default Asset Management
- Hold an active real estate broker license with continuing education credits in real estate, management (preferred)
- Proven track record of leadership working with Brokers, Agents and clients in the real estate REO or SFR industries
- Experience with creating and writing client or industry-specific learning materials and collateral.
- Must be proficient in creating exciting online training events as well as hosting live training at our conferences. .
- Ability to work with and motivate others including a track record of developing Brokers and Agents while maintaining a high standard of employee and client relationships
- Demonstrated proficiency in technology and Cloud based technology
- Experience in startup company / organization preferred
- Excellent communication skills - written, verbal, and interpersonal communication skills across all levels of the organization and with clients
- Demonstrated ability to analyze processes, support change, and think operationally and strategically to achieve business goals
- Able to drive results and meet goals with a strong sense of urgency
- Possess the highest degree of integrity
- Willingness and ability to travel
What eXp provides:
- Fully remote environment
- Flexible time off
- 401k with 4% match (immediate vesting)
- Robust Medical, Dental, & Vision benefits
- Company provided equipment
- Monthly Technology Stipend
- FSA & HSA with employer contributions
- Stock option grant
- Health & Wellness incentives
- 100% Paid Parental Leave
EEO Statement:
We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, eXp is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other protected characteristics under federal, state or local law.