Description
We are one of the first all-remote companies with 2,000+ team members utilizing our virtual office called eXp world. This role is work-from-anywhere in Alberta, Canada.
Who is eXp?
Doing the audacious is part of eXp Realty’s DNA. We are a company that rewards creative minds who can offer bold solutions, where opinions matter, anything is possible and the outcome can be revolutionary. As a global full-service real estate brokerage utilizing a 3-D, fully immersive, cloud office environment, offering 24/7 access to collaborative tools & training, eXp has broken the traditional mold of real estate. We are doing big things.
Come join us at eXp Realty – a 8x Glassdoor Best Places to Work organization!
What you will do:
The Managing Broker will be responsible for assisting the Designated Managing Broker in the successful administration of eXp Realty brokerage operations at the provincial level. Supporting our agents in the delivery of exceptional real estate brokerage service to their clients, this position will be assisting for all operational elements necessary to comply with the individual provincial license law, association membership and MLS participation, along with the transaction review process, compliance training, and the eXp Risk Management program.
This person will have an exceptional track record as a supervising real estate broker/manager of a medium to large firm, an understanding of real estate brokerage at a provincial level, and an aptitude for leading and inspiring teams. They must be a “people-person” but also possess the ability to implement systems, processes, and new technologies that drive efficiency and agent success.
How you will make an impact:
- As a key participant on the eXp Realty provincial leadership team, ensure that eXp delivers exceptional brokerage support to agents in their representation of clients and customers.
- Timely and promptly respond to agents' requests for assistance.
- Assist agents with necessary processes to ensure quick transfer of license.
- Liaison between agents and other internal departments when necessary.
- Promote practices that ensure the safety and well-being of all agents.
- Promote a culture that is positive and supportive, upholding eXp Realty’s core values: collaboration, transparency, integrity, agility, and agent-centricity.
- Embrace, utilize, and actively promote adoption of eXp technology, tools, and platforms (including Skyslope, Task Center, DocAI, CRM of Choice, Slack, and Workplace).
- Train and coach agents on the effective use of eXp’s technology stack and new tech initiatives to maximize productivity, efficiency, and client experience.
- Take initiative in piloting and adopting new technology solutions that streamline processes, automate workflows, and enhance agent support.
- Demonstrate the ability to adapt quickly in a fast-paced, high-growth environment, balancing compliance requirements with innovation.
- Provide ongoing contract review to ensure legal and contractual compliance.
- Conduct and oversee training sessions on contracts, risk management, compliance, licensing, and technology adoption.
- Collaborate with leadership to ensure alignment with regulatory compliance, company policies, and operational excellence.
- Support innovation in how eXp can efficiently serve its growing provincial agent base through tech-enabled processes and AI-powered tools.
- Provide guidance, support, and coaching to agents in both compliance and business development.
- Prepare monthly reports on Brokerage Operations and tech adoption key indicators.
- Other accountabilities as assigned.
How you will grab our attention:
- Holds an active real estate license with continuing education credits in real estate management, legal compliance, and technology adoption.
- Experience in managing a brokerage firm, preferably from an operations, compliance, and technology leadership perspective.
- Deep knowledge of real estate law, regulations, FINTRAC, Privacy Act, CREA Code of Ethics, and MLS Rules.
- Strong aptitude for learning, adopting, and training others on new technology.
- Excellent communication skills across all levels of the organization.
- Collaborative and capable of working with internal partners and staff to achieve successful outcomes.
- Ability to think operationally, strategically, and technologically to achieve business goals.
- Strong sense of urgency, problem-solving skills, and decision-making ability.
- Highest degree of integrity.
- Ability to work in a remote, fast-paced, and technology-driven environment.
- Member of the Canadian Real Estate Association.
- Proficiency in eXp technology platforms (Skyslope, CRM of Choice, Slack, DocAI, etc.) preferred.
If you think you’d make a great match for this position but don’t meet all the requirements, we would still encourage you to apply!
What eXp Realty Provides:
- Employer paid Medical coverage, as well as Dental & Vision benefits
- Company supplied equipment; laptop, monitor, headset
- RRSP with up to a 4% match
- Stock option grant
- Fully remote environment
- Amazing company culture
- And more…
EEO Statement:
We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, eXp is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other protected characteristics under federal, state or local law.