Accounts Receivable, Specialist (REMOTE from South Africa, [BC Canada hours])
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Description
We are one of the first all-remote companies with 2,000+ team members utilizing our virtual office called eXp world. This role is work-from-anywhere in South Africa.
Fully remote from South Africa: Working hours based on British Columbia, Canada business hours schedule.
Schedule: Five days per week, 18:00 - 02:00 / 6:00 PM - 2:00 AM South Africa Standard Time.
Contract: This is a 6 months contract role with potential to renew upon mutual agreement.
Total Pay: The total pay is between 25,000 ZAR - 30,000 ZAR per month maximum, and is dependent upon location, experience, skills, and training.
Who is eXp?
Doing the audacious is part of eXp Realty’s DNA. We are a company that rewards creative minds who can offer bold solutions, where opinions matter, anything is possible and the outcome can be revolutionary. As a global full-service real estate brokerage utilizing a 3-D, fully immersive, cloud office environment, offering 24/7 access to collaborative tools & training, eXp has broken the traditional mold of real estate. We are doing big things.
Come join us at eXp Realty – a 7x Glassdoor Best Places to Work organization!
What you will do:
Provide timely processing of A/R. This individual must have high attention to detail and has a clear understanding of basic accounting principles. Enjoys working in a fast paced environment.
- Process all transactions slated for eXpress Pay are processed on a timely basis
- Assist AST with HubSpot A/R enquiries, responding to assigned tickets within 24 hours
- Review and approve/reject all incoming CDN commission deposits
- Maintain the flow of each method of deposit (FTNI, e-transfer, in-branch, wire transfer, bill payments, bank transfers)
- Identify commission deposit items on provincial bank statements
- Identify any issues with commission deposits and bring to the attention of Team Lead for solutions
- Communicate with Agents (within eXp and outside brokerages) about the status of A/R
- Communicate with Transactions/Transaction Closing/A/P Teams to identify o/s monies
- Support other departments with the Finance Team when necessary
- Regularly attend Team meetings to keep up with all changes/updates to policy and procedures
- Assist Team Lead with any tasks assigned
- Other Accountabilities as Assigned
How you will make an impact:
- Perform designated job tasks efficiently and within the provided time frame.
- Maintain regular communication with team members and supervisors through email, instant messaging, video conferences, or other designated communication channels.
- Attend virtual meetings, provide updates on progress, and actively participate in discussions.
- Adhere to company policies and guidelines, including data security and confidentiality.
- Complete assigned projects, assignments, or tasks with attention to detail and quality.
- Manage and prioritize workload effectively to meet deadlines and deliver results.
- Continuously update job knowledge by participating in training opportunities or self-directed learning.
- Collaborate with colleagues on shared documents or projects using remote collaboration tools.
- Take ownership of assigned work and demonstrate initiative in identifying and addressing challenges.
- Ensure availability and responsiveness during agreed-upon working hours.
How you will grab our attention:
- Agile/Flexible attitude
- Strong attention to detail required
- Excellent customer service abilities: written and verbal communication must be superb
- Excellent critical thinking and problem solving skills
- Team player - able to complete individual tasks as well as work on a team to accomplish a goal
- Experience in the real estate industry strongly preferred
- Excellent communication skills both written and verbal
- Experience in coordinating events and group activities
- Conflict resolution and active listening: ability to assess a customers need or concerns and deliver solutions using critical and creative thinking
- Proficient knowledge of G Suite required; Microsoft Office experience is a bonus
- Remote Work experience required
- Dedicated home-office/work space
- Advanced Trello experience preferred
- Aptitude for using online platforms and softwares to work remotely
Education & Experience:
- High school diploma required or equivalent years of applicable experience
- Associate's degree preferred
- 1+ years experience in Canadian Real Estate is an added advantage
- 1-2 years experience working in Accounts Receivable preferred
- Basic understanding of basic accounting principles
- Prior experience with Broker Wolf experience strongly preferred
- Proficient in Microsoft Office including Word & Excel and Google doc’s required
- Must be comfortable in a remote office environment working with various communication technologies
- Excellent written and verbal communication skills
- Must be highly flexible, working in a very fast paced environment and have a strong attention to detail
- Must have a positive attitude and excellent ability to work independently with little supervision
- Willing to work additional hours if required
EEO Statement:
We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, eXp is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other protected characteristics under federal, state or local law.