Writing Manager, Product Documentation
Description
Writing Manager, Product Documentation for AI-Driven Security Operations Platform
Are you a talented technical writer with management experience who thrives in a fast-paced environment, leading teams to create top-notch documentation that delights customers? We're seeking a writing manager to join our dynamic team and help shape the future of our product documentation.
As a writing manager, you'll play a crucial role in crafting high-quality documentation experiences for our customers, who rely on our products to enhance their security posture. With a keen eye for detail and a deep understanding of technical communication best practices, you'll work closely with cross-functional teams to translate complex product concepts into user-friendly documentation.
Responsibilities:
- Collaborate with technical writers, product managers, engineers, and subject matter experts to deeply understand customers’ workflows and develop documentation solutions that address their needs.
- Scope and assign projects, ensuring that documentation meets business requirements and user needs.
- Lead releases, tracking team progress, identifying and mitigating risks, and ensuring timely delivery of high-quality documentation.
- Review text and provide recommendations to enhance usability and alignment with user-focused design.
- Develop and maintain documentation standards, style guides, and best practices.
- Stay up-to-date with industry trends and emerging technologies to continuously improve documentation processes and quality.
Qualifications:
- 5+ years of experience in technical writing, with at least 2 years in a leadership or management role.
- Strong background in scoping and assigning projects, leading releases, and managing documentation teams.
- Excellent writing, editing, and communication skills.
- Ability to work collaboratively with cross-functional teams, including UX, Product, and Engineering.
- Strong project management skills, with experience in managing multiple projects simultaneously.
- Experience with structured documentation tools, such as Paligo, Framemaker, Madcap Flare.
- Strong analytical and problem-solving skills, with the ability to identify and mitigate risks.
- Bachelor's degree in English, Communications, or a related field.
If you're excited to lead a team to create exceptional customer experiences through top-notch documentation, we'd love to hear from you. Join our team and help us create innovative solutions that empower our customers to work smarter and more efficiently.
The annual starting salary for this position is between $124,000- $140,000 annually plus bonus/commission, depending on experience and other qualifications of the successful candidate.
Bring your Whole Self to Work!
Diversity, equity, and inclusion are at the core of who we are. At Exabeam, we know that diverse perspectives spark innovation, improve creativity, and position our team for success. Creating a culture where all are welcomed, valued, and empowered to achieve their full potential is important to who we are today and in the future. We hire the best of the best and do not discriminate based on race, gender, age, religion, sexual orientation, identity, or other personal factors.
Diversity, equity, and inclusion are at the core of who we are. At Exabeam, we know that diverse perspectives spark innovation, improve creativity, and position our team for success. Creating a culture where all are welcomed, valued, and empowered to achieve their full potential is important to who we are today and in the future. We hire the best of the best and do not discriminate based on race, gender, age, religion, sexual orientation, identity, or other personal factors.
Exabeam is proud to be an equal opportunity employer. We are committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, genetic information, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status.
Exabeam and LogRhythm have merged. You can learn more about our cybersecurity powerhouse here.