Sales Specialist, North East & Yorkshire
Description
Evolus (NASDAQ: EOLS) is a performance beauty company with a customer-centric approach focused on delivering breakthrough products. We are seeking an experienced and driven Customer Journey Representative to join our UK Team reporting to the Regional Sales Manager. You will play a key role in driving the direct sales of Evolus products, engaging with both existing and prospective customers across targeted HCP specialties. You’ll share product insights, clinical data, pricing, promotional details, and relevant company information with clarity and confidence. As a key contributor to our UK growth, you will cultivate new business while strengthening relationships within your assigned territory, consistently meeting and exceeding sales targets. You’ll partner closely with our Multi-Channel Managers to ensure customers receive the right support at the right time. In this dynamic and fast-growing environment, you’ll bring strong inside-sales expertise and deliver a world-class customer experience. We’re looking for a tenacious, self-motivated team player who excels at building trusted relationships and creating positive, solutions-focused interactions. Under general supervision, you will respond to customer inquiries, provide accurate information, and resolve issues with professionalism and care—helping to nurture a strong, loyal customer base. In this role, you will be challenged to drive the success of Evolus in an effort to build a brand like no other.
Essential duties and responsibilities where you'll make the biggest impact…
- Achieve or exceed sales targets and objectives within your territory, focusing on driving new business and lead generation.
- Build lasting customer relationships by adopting a long-term, trust-based approach.
- Develop and execute annual territory and account plans using the Evolus CRM system.
- Leverage the Evolus Service Platform (ESP) to support healthcare professionals (HCPs) with marketing, medical education, and practice management needs.
- Collaborate with Medical Service Liaisons (MSL), Medical Affairs Clinicians (MAC), and HCP Advocates to communicate the scientific and clinical benefits of Evolus products.
- Deliver sales presentations, promotional activities, and educational events to engage and inform clients.
- Partner with your line manager to implement commercial strategies and account plans, ensuring appropriate resource allocation and client support.
- Analyze sales data, customer segments, growth opportunities, and competitor activity to inform strategies.
- Maintain a deep understanding of market trends, competitor activity, and product knowledge to stay ahead in the industry.
- Represent Evolus at key national, regional, and industry events, including congresses (may require overnight or weekend commitments).
- Record all customer interactions and activities daily within the CRM system.
- Complete all company administrative tasks accurately and efficiently.
- Ensure personal and company compliance with local regulations and internal policies.
- Support ad-hoc projects and take on additional duties as assigned.
- Consistently act with professionalism, embodying Evolus’ values and standards in all interactions.
- Location – Remote field based.
- Frequent travel and occasional
- Other duties as assigned overnight stays.
Qualifications and Skills You’ll Bring to the Team…
- Bachelor’s degree or 2+ years of relevant experience in aesthetics, pharmaceuticals, or a related field.
- 2+ years of experience in Customer Service and/or Inside Sales.
- Strong analytical, problem-solving, and organizational abilities.
- High emotional intelligence with excellent interpersonal, teamwork, and communication skills.
- Comfortable navigating change, building solutions, and driving innovation.
- Proficient in MS Office, with strong skills in Word, PowerPoint, and Excel.
- Experience using Salesforce.
Preferred Qualifications…
- Full, clean driving license.
- ABPI qualification (or willingness to complete within two years).
We offer more than just a paycheck, and your base salary is just the start! Stay happy and healthy with our competitive suite of benefits to help you feel your best and be your best. You may also be eligible for new hire equity and long-term incentives in the form of RSUs, stock options, and/or discretionary bonuses. We offer mental health and wellbeing resources for you to develop skills to find your calm, boost your confidence, and show up as your best self in work and life. Travel or relax and come back feeling refreshed. Did we mention the holiday soft closure between the Christmas and New Years holidays? We have that, too, and the opportunity to join an organization where our values of Grit, Impact, Fun, and Transparency are displayed daily.
Evolus takes pride in being a company on the forefront of innovation, while being committed to conducting its business with the highest degrees of integrity, professionalism, and social responsibility. We are also committed to complying with all laws and regulations that apply to our business. Employee welfare is no different. Here at Evolus, we don’t just work together, we’ve built a culture of inclusion! Because of this, you’ll find yourself immersed in an environment that not only promotes respect, collaboration and team building, but a community too. And that’s just the tip of the iceberg. Join our team and see for yourself! EOE M/F/D/V. For more information, please visit our website at www.evolus.com.
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