Sr. eCommerce Manager
Description
Sr. eCommerce Manager
Evolus, Inc. is a performance beauty company changing the game -- redefining the way aesthetics companies engage their customers. By creating compelling experiences and designs that attract and resonate across an ever-evolving landscape, we make a difference in lives. Our work pushes past boundaries, disrupts the status quo, but most importantly, we will make an impact on our customers and their patients. Because of this, we are excited to step through the door each morning. We help each other climb; we don't climb over one another. We believe that integrity and a team-driven environment connect entrepreneurial minds. Getting goose bumps? Good. If you're ready to be a Sr. eCommerce Manager with the brightest minds in the industry and do things that haven't yet been imagined, join us and let's see where you can put your talents to work.
Job Summary:
The Sr. eCommerce Manager will be pivotal in crafting and implementing a comprehensive eCommerce strategy aligned with our company's objectives. This role involves leading efforts across strategy development, catalog management, swag merchandizing, Product Information Management (PIM) setup, payment gateway configuration, and analytics for both US and international markets. The successful candidate will ensure seamless international market launches, optimize catalog processes for accuracy, and spearhead promotional strategies for swag on B2B and B2C platforms. Additionally, they will manage the integration and functionality of payment systems and utilize analytics to drive business decisions and improvements. This role requires a proactive leader with a strong background in eCommerce operations, strategic planning, and cross-functional collaboration.
Who you are:
Strategic Innovator: You have a proven track record of developing and implementing forward-thinking eCommerce strategies that align with corporate goals and push industry boundaries. Your innovative approach is complemented by a practical ability to deploy scalable solutions internationally.
Trusted Collaborator: You excel at building relationships and ensuring project alignment within cross-functional teams, fostering an environment of transparency and cooperation.
Culture Champion: Passionate about promoting a culture of empathy, transparency, and innovation, you empower team members to express their ideas and contribute uniquely to the company’s success.
Decisive Problem Solver: Known for your analytical and creative problem-solving skills, you adeptly turn challenges into strategic opportunities, leveraging insights to drive business improvements.
Adaptive Leader: You manage complex projects with agility, guiding teams through dynamic environments while maintaining focus on quality and strategic objectives.
Effective Communicator: You will demonstrate excellence and success in your problem-solving, your processes, and your ability to work with cross-functional teams and external resources.
What you’ll accomplish:
- Strategy:
- Develop and execute an eCommerce strategy and roadmap aligned with company objectives.
- Collaborate with stakeholders to ensure alignment and drive growth initiatives.
- Create framework for eCommerce scalability for launch in international markets.
- Lead and collaborate with development to develop store enhancement roadmap and implementation based on customer and company needs.
- Catalog Management:
- Drive process optimization in terms of catalog management to ensure data/content accuracy across all eCommerce platforms.
- Oversee the organization and maintenance of product catalogs for optimal user experience.
- Ensure accurate and up-to-date product information across all platforms.
- Catalog promotion management: Create promotional offers and ensure content accuracy per legal or compliance needs.
- Swag Merchandising:
- Develop and implement strategies for swag eCommerce merchandising on both B2B and B2C platforms.
- Collaborate with marketing, design, product teams to create compelling and on-brand merchandise.
- Product Information Management (PIM):
- Collaborate with engineering on setting up PIM, if needed
- Work closely with marketing teams to enhance and optimize PIM processes.
- Ensure seamless integration of product information across various channels.
- Payment Gateway Setup:
- Lead the setup and maintenance of payment gateways for a smooth and secure transaction process.
- Collaborate with cross-functional teams to address any payment-related issues.
- Analytics:
- Act as the point person for analytics related to catalog and merchandising performance.
- Utilize data insights to make informed decisions and drive continuous improvement.
To be successful:
- 4+ years of experience in e-commerce management, with a focus on catalog and merchandising.
- Familiarity with Product Information Management (PIM) systems.
- Experience in setting up and managing payment gateways.
- Strong analytical skills with the ability to interpret data and make strategic recommendations.
- Excellent collaboration and communication skills.
- Bachelor's degree in a relevant field; MBA is a plus.
Not required, but preferred:
- Experience with managing Chargebee and Big commerce platforms.
- Experience with managing Loyalty Platforms.
- MBA is a plus.
A Few Other Items Worth Mentioning:
- On-site Office Location – Newport Beach, CA (Hybrid Schedule T-Th onsite. M + F remote optional)
- This position reports directly to the Executive Director, Product.
Compensation & Total Rewards:
The pay range for this position is $160,900 – 182,800. Your actual base salary will be determined on a case-by-case basis and may vary based on a number of considerations including but not limited to role relevant knowledge and skills, experience, education, certifications, and more.
We offer more than just a paycheck, and your base salary is just the start! Stay happy and healthy with our competitive suite of medical, dental and vision benefits to help you feel your best and be your best. We also provide those benefits you shouldn’t have to worry about, from employer covered life insurance to short-term disability. Take advantage of the 401k match offered by Evolus and let us invest in your future. You may also be eligible for new hire equity and long-term incentives in the form of RSUs, stock options, and/or discretionary bonuses. We offer mental health and wellbeing resources for you to develop skills to find your calm, boost your confidence, and show up as your best self in work and life. Travel or relax and come back feeling refreshed with our flexible paid time off program for exempt employees and a paid time off accrual plan for non-exempt employees. Did we mention the holiday soft closure between the Christmas and New Years holidays? We have that, too. Additional perks include regularly catered team meals at our Evolus Headquarters, a fully stocked kitchen (Kombucha & Coffee included), and the opportunity to join an organization where our values of Grit, Impact, Fun, and Transparency are displayed daily.
Evolus takes pride in being a company on the forefront of innovation, while being committed to conducting its business with the highest degrees of integrity, professionalism, and social responsibility. We are also committed to complying with all laws and regulations that apply to our business. Employee welfare is no different. Here at Evolus, we don’t just work together, we’ve built a diverse culture of inclusion! Because of this, you’ll find yourself immersed in an environment that not only promotes respect, collaboration, and team building, but a community too. And that’s just the tip of the iceberg. Join our team and see for yourself! EOE M/F/D/V. For more information, please visit our website at www.evolus.com.