Patient Services Rep - Kenmore Urgent Care (40 hrs/wk)

Admin/Clerical Kenmore, Washington

Department: Urgent Care - Kenmore
Job Type: Full-Time Shift: Day/Evening
Hours/Week: 40
Req: 45450


*** Sign on bonus up to $3,000.00 for a new employee of EvergreenHealth***

$19.59 hr. - $28.41 hr. DOE

Greets patients/visitors at the desk, verifies insurance benefits, registers patient, schedules patient appointments, answers phones and directs calls. Provides general clerical and administrative support to the staff as needed.

Performs daily administrative duties including calling patients, handling patient requests, answering phones, pulling and preparing charts, filing, faxing, and copying.

Follows procedures for new and established patients, verifies information, L&I and referrals, collects payments, explains insurance billing requirements and provides receipts.

Verifies/completes medical records for daily visits, ensuring necessary forms are in the chart.

Gathers patient information and prepares patient chart for office visits.

Performs other duties as assigned.

License, Certification, Education or Experience:

REQUIRED for the position: High School graduate or equivalent Knowledge of clinical/medical front office procedures Communication/public relations skills and flexible who relates well with others in a professional and pleasant manner

DESIRED for the position: Medical Receptionist related work experience Proficiency in basic medical terminology Knowledge of medical records confidentiality