Senior Client Associate
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About Us:
We are a global communications agency leading with breakthrough thinking, building explosive growth for brands, and helping our clients see the bigger picture. Our daring global network of 10,000 influencers help our clients breach traditional boundaries in media, uncover novel ideas, and unleash exponential growth. EssenceMediacom challenges conventional thinking to build, propel, and supercharge our clients’ businesses at scale and lead our industry in critical areas such as diversity, equity, inclusion, and sustainability.
EssenceMediacom understands that our people are tasked with big goals: building breakthrough growth for brands and leading with breakthrough thinking in our industry. Our people are at the heart of this work because their ideas will enable us to decode the intersections of people, content, and technology to bring our aspirations to life. Our success is down to our eclectic, diverse, and talented people. EssenceMediacom is a place for us to grow our careers and expand our horizons. EssenceMediacom is committed to building an agency culture that supports our people, puts diversity at the forefront of our operations, and creates opportunity for all. This collective culture will be our “new power” where ideas are freely exchanged, and collaboration is actively encouraged in a place where you can innovate in our hyperconnected world.
To find out more about EssenceMediacom visit us here: https://www.essencemediacom.com/
Team and Role Overview:
We are looking for a Senior Client Associate to join the team working across some of the most exciting clients, being responsible for relationship and service with the clients, by deeply understanding their business and strategic objectives, deploying best-in-class cross-media projects, touching also areas such as Digital Transformation and Branded Content in a 360 operating model.
Key Accountabilities:
- Client management, setting high service levels, delivery standards and monitoring it.
- Ensure regular contact with clients within its portfolio, nurturing relationship.
- Development and deployment of Client Communication/advertising Plans, identifying opportunities and activating it along with the team and the decision-making contacts at the client side.
- Design and implement media strategies to raise client revenue.
- Ensure close and tight relationship with main stakeholders, namely media partners both local and international.
- Promote a constant optimization of internal processes within direct team and cross teams, in Groupm, developing and implementing required actions.
Experience & Key Skills:
- Bs or Ms degree in Management, Communications, Marketing Management or another related field.
- At least 2 years of successful previous experience.
- Proven Digital Marketing and Digital Media Knowledge.
- Business results and solutions-oriented person.
- Solid commercial and Innovative drive.
- Strong experience in Project Management.
- Able to build solutions convincingly and methodically to client’s challenges.
- Ability to filter customer requests and to debrief.
- Proven ability to manage complex negotiation processes, both inside and outside the company.
- Demonstrated strong critical thinking and problem-solving abilities.
- Drive to continuously nurture deep and close relationships with media owners, customers, and internal stakeholders.
- Excellent verbal and written communication skills, both in Portuguese and English.
- Strong presentation skills.
If you think you have the skills and experience for this exciting and challenging role, we would love to hear from you!