Facilities IT Coordinator

Facilities Columbus, Ohio


Description

ORGANIZATION INFORMATION:

Established in 1984, Equitas Health is a regional not-for-profit community-based community health center and social service organization. Its expanded mission has made it one of the nation’s largest HIV/AIDS, lesbian, gay, bisexual, transgender, and queer/questioning (LGBTQ) healthcare organizations. With 19 offices in 12 cities, it serves thousands of individuals in Ohio, Kentucky, and West Virginia each year through its diverse healthcare and social service delivery system focused around: primary and specialized medical care, retail pharmacy, dental, behavioral health, HIV/STI prevention, advocacy, and community health initiatives.

The Equitas Health Pharmacy operates as a social enterprise for Equitas Health; 100% of profits are reinvested back into the organization’s programs and services. For more information, visit equitashealth.com or find them on Facebook or Twitter.

POSITION SUMMARY:

The IT/Facilities Coordinator facilitates the efficient operation of the Facilities and IT departments and provides exceptional front-line customer service to all agency visitors by staffing the front desk/receiving area. The IT/Facilities Coordinator is responsible for effective and efficient front office operations, as well as administrative support to Facilities and IT departments, certain Chief-level positions, and others as needed. 

ESSENTIAL JOB FUNCTIONS:

Essential functions of the job include, but are not limited to, providing outstanding administrative support and second-to-none customer service to Equitas Health employees, visitors, clients, and stakeholders; filing, sorting, coordinating mail; utilizing a computer for data entry, conducting research, communications, coordination, scheduling, and room management; serving as a Facilities point person for operations support and other key responsibilities as needed; and providing administrative support to the Senior Director of Administrative Services, the Director of Facilities and Special Projects, the CFO, CMO, and CPO.

MAJOR AREAS OF RESPONSIBILITY:

  • Front desk/receiving area operations, including greeting in-person visitors and providing excellent customer service, managing internal and external telephone communications, conference room management, and general office organization and cleanliness
  • Assist Facilities with data entry and digitization projects, space allocation, and inventory management
  • Provide administrative assistance to the Senior Director of Administrative Services, the Director of Facilities and Special Projects, the Chief Medical Officer, Chief Financial Officer, and Chief Program Officer (time reports, calendar management, written materials preparation, fiscal reports, work orders, confidential and non-confidential record keeping, general and specific clerical functions, etc.)
  • Processes and maintains documents and materials (e.g. organizational charts, bid packets, contracts, specifications, purchase requisitions, mail, etc.) for the purpose of disseminating information in compliance with the program, district, state, and/or federal requirements.
  • Mail/deliveries management, including couriering mail between offices if needed
  • Maintain office machinery, such as beverage machines, printers, postage machines, etc.
  • Assist Finance with mailing and filing checks and invoices
  • Perform safety lead duties for emergency drills and other tasks as needed

 

EDUCATION/LICENSURE

  • High School degree or equivalent

 

Knowledge, Skills, Abilities, and Other Qualifications:

  • Minimum of two years of similar experience preferred.
  • Strong oral and written communications abilities, including drafting correspondence.
  • Experience with and ability to provide high-quality customer service.
  • Must be courteous, friendly, and customer-focused.
  • Experience with data collection and data entry.
  • Ability to operate a multi-line telephone system.
  • Must have strong time-management skills and the ability to manage multiple projects and tasks.
  • Must have excellent typing and database entry skills along with good communication and writing skills.
  • Experience and proficiency with a range of computer software and platforms, including MS Outlook, Word, and Excel.
  • Must have sensitivity to, interest in, and competence in cultural differences, HIV/AIDS, minority health, sexual practices, and a demonstrated competence in working with persons of color, and the gay/lesbian/bisexual/transgender community.
  • Reliable transportation, driver’s license, and proof of auto insurance required.

 

OTHER INFORMATION:

Background and reference checks will be conducted.  Hours vary, including working some evenings and weekends based on workload.  Individuals are not considered applicants until they have been asked to visit for an interview and at that time complete an application for employment.  Completing the application does not guarantee employment.  In accordance with Equitas Health’s Drug-Free Workplace Policy, pre-employment drug testing will be administered.