Delivery Driver
Description
Equitas Health Pharmacy is a company of Equitas Health providing access, education, consultation and management of general retail and specialty pharmaceuticals for patients of Equitas Health and other Ohio providers, as well as the local community. The Delivery Driver of the Equitas Health Pharmacy is responsible for providing superior customer service and being a good team member. The Delivery Driver (If a registered or certified pharmacy technician) may function part of the day as a pharmacy technician in pharmacy workflow. During this time, job duties include receiving and inputting prescriptions, pricing, preparing, adjudicating, filling, and processing the check-out and/or shipment of prescriptions, processing any insurance claims, prior authorization and patient assistance program paperwork, and helping with inventory management. The Delivery Driver will be responsible for the safe, accurate and timely delivery of prescriptions within the defined range from the pharmacy.
ESSENTIAL JOB FUNCTIONS:
MAJOR AREAS OF RESPONSIBILITIES:
Ensure safe, accurate, and timely delivery of prescriptions to Equitas Health Pharmacy patients
Maintain Equitas Health Pharmacy vehicle integrity, safety, and condition. This includes informing the appropriate staff member(s) when routine or emergency services are necessary and taking vehicle for routine maintenance.
Provide all receipts and documentation for Equitas Health Pharmacy credit card expense reports and vehicle service/maintenance history
Provide daily tracking of deliveries and other metrics requested by supervisor
Complete upload of delivery information into PioneerRx daily for all applicable pharmacy locations.
Provide excellent customer service to Equitas Health Pharmacy patients
If a registered or certified tech will process prescriptions accurately and efficiently. This includes collecting all pertinent patient information, providing thorough and accurate insurance verification, and processing prescription orders with detail, efficiency, and accuracy. Make sure that all insurances are billed such that the patient has the lowest out of pocket cost
If a registered or certified tech will fill prescription orders accurately and efficiently. Ensure that the entire order is filled and given to the pharmacist for checking in prioritized staging manner
Work in a collaborative manner with the Equitas Health Medical Center and other Equitas Health Pharmacy employees. Be a positive representative of Equitas Health Pharmacy when interacting with outside vendors and clinics
Complete daily paperwork and processes relating to the technician duties that help manage pharmacy policies and procedures from a legal and Equitas Health Pharmacy policy and procedure basis
Assist in managing Equitas Health Pharmacy inventory systems to assure acquisition of medications, appropriate control, dispensing of medications, and reconciliation in compliance with legal and regulatory requirements and best practices
Work with physicians’ offices and insurance companies to obtain prescription authorizations and prior authorizations
Master Ohio HIV Drug Assistance Program (OHDAP) and 340B intricacies
Learn and master all policies and procedures needed for processing prescriptions with standard insurance and the 340B program
Demonstrate unconditional positive regard to clients and conduct all aspects of job responsibilities with a focus on exceptional customer service
Continuously grow and develop cultural competency, exhibiting an understanding, awareness, and respect for diversity
Contribute to a positive work environment by demonstrating unconditional positive regard to all Equitas Health employees, interns, etc. with an understanding, awareness, and respect for diversity
Other duties as assigned by the Ohio Market Director of Pharmacy
Any other responsibilities as defined in the Equitas Health Pharmacy Operations Manual.
Valid Driver’s license
Minimum of a High School Diploma/GE
Registration with the Ohio Board of Pharmacy as a Pharmacy Technician is preferred
Knowledge, Skills, Abilities and other Qualifications:
Ability to operate a motor vehicle safely while making multiple stops.
A clean driving record, subject to additional background checks. Provide proof of current insurance
Two years pharmacy technician experience preferred with a preference for specialty pharmacy or 340B pharmacy experience
Thorough understanding of pharmacy operations and laws preferred.
Excellent written and verbal communication skills
Knowledge of health and social service needs of persons with HIV/AIDS
Must have sensitivity to, interest in and competence in cultural differences, HIV/AIDS, minority health, sexual practices, chemical dependency and a demonstrated competence in working with persons of color, and gay/lesbian/bisexual/transgender community. Proficiency in all Microsoft Office applications and other computer applications required.
Preferred previous experience with the PioneerRx operating system, though not require
Reliable transportation, driver’s license and proof of auto insurance required