Senior Business Analyst

Legal London, England


Optimizely is focused on unlocking digital potential and we are the recognized category leader in Digital Experience Platform (DXP) and created the category for A/B Testing and experimentation software. We have incredible customers – isn’t that one of the most important aspects of looking for your next job? Optimizely has over 9,000 brands from global organizations such as Visa, Sky, Yamaha, Wall Street Journal to tech innovators like Atlassian, DocuSign, FitBit and Zillow.   

Not only are we financially sound and growing but we have unicorn status: Exceeded $300M in revenue in 2020, is profitable already, and has all strategic options ahead of itself. Optimizely continues to invest and addresses a market opportunity north of $30 billion, providing significant personal career growth opportunities.  

We are an inclusive culture with a global team of 1200+ people across the US, Europe, Australia, and Vietnam. We blend European and American business culture with emphasis on teamwork, inclusion, and moving fast. People make the difference!   

If you are looking to work on the next generation of digital technologies in a fast-paced, hyper-growth environment, apply! We’re just getting started... 

The Business Analyst will be part of Optimizely’s (formerly Episerver) EPMO function. The Business Analyst is responsible for working with stakeholders to elicit, analyze, specify, and validate business requirements to meet business needs. Must be able to work with a diverse stakeholder group across different functions of the business to identify areas of contention and agree on a future state that enables the company to scale.  Able to successfully transition to unfamiliar business and systems domains with minimal guidance.  May act as a team lead on small to medium-sized initiatives.  Will be required to inform the EPMO project governance framework for future change initiatives with respect to business analysis controls. 

As a Business Analyst you will:

  • Elicit, analyze, communicate and facilitate the validation and approval of business, system and implementation
  • Ensure the requirements are unambiguous, unique and understandable by both business users and solution delivery
  • Work with stakeholders to prioritize requirements effectively based on business value, risks and
  • Manage requirement traceability and changes throughout the project
  • Set up structure and processes for continuous improvement.
  • Map out business processes and identify areas for improvement using techniques such as “lean”.
  • Apply enterprise analysis tools to support the definition of the Target Operating Model
  • Document Business Capabilities for the organization.
  • Conduct gap analysis for new initiatives to determine the impact on the organization and ensure alignment to company goals and objectives.
  • Identify the business analysis approach for a given problem statement and work with project leads to develop requirements work plans, identify task dependencies, estimates, and resource skill requirements; support risk management and change management
  • Identify, refine, and accurately articulate the business problem, objectives, value proposition, design options and recommendations for assigned Bring alternative perspectives and influence consensus among stakeholders.
  • Continuously strive to improve understanding of requirements techniques, processes, and deliverables required to support successful project Embrace feedback and opportunities for process improvement.
  • Simultaneously support multiple initiatives as
  • Perform other duties as assigned.

About you:

  • Bachelor’s or Master’s
  • 5+ years of proven experience as a Business Analyst and 10+ years of project/change experience.
  • Experience across different functional areas preferably including Sales, Customer Success, Marketing, Finance, and HR.
  • Preferably have experience of working for a digital-first business.
  • Have worked on third-party software selection and implementations.
  • Preferably have experience of Merger & Acquisition consolidation projects.

About us:

  • A fast-paced opportunity where change is constant with rapid
  • Collaborative, exciting, and dynamic team to work with
  • Office gatherings where friends are welcomed and memories are
  • Consistently demonstrate our security values by being ISO 27001 certified and GDPR
  • A leader in the Gartner Magic
  • We are a company that values an employee's authentic self while respecting and reinforcing a workplace culture of inclusivity

Optimizely is committed to a diverse and inclusive workplace. Optimizely is an equal opportunity employer and does not discriminate 
on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.