Medical Office Clerk

Medical Administration San Diego, California


Description

Job Title: Medical Office Clerk – Civilian Support Role
Location: Oceanside, CA (Camp Pendleton)
Pay: $19.00 – $21.00 per hour + $4.93/hour Health & Welfare fringe
Schedule: Full-Time | Monday–Friday (Day Shift)

Why Work With Us

Epic Government is hiring a Medical Office Clerk to support the military community at Camp Pendleton. This is a civilian role where you’ll help active-duty service members and their families access the care they deserve.
 
If you enjoy working in a fast-paced office setting, staying organized, and making a difference for those who serve, this role is for you. Veterans and military spouses are encouraged to apply.

What You’ll Do

  • Greet patients and visitors
  • Answer phones and direct calls or take messages
  • Schedule medical appointments and check eligibility
  • Help patients with basic instructions or referrals
  • Maintain, update, and organize medical records
  • Ensure records are ready before patient appointments
  • Request missing documentation for providers
  • Enter appointment data into the scheduling system
  • Close out the day by reviewing and resolving pending appointments
  • Perform other general clerical and administrative tasks as needed

What You’ll Need

  • High school diploma or GED
  • At least 6 months of office experience
  • Typing speed of at least 50 WPM
  • Strong communication and customer service skills
  • Ability to stay organized and solve basic problems
  • Experience using Microsoft Word, Excel, Access, and scheduling systems
  • Knowledge of medical terminology (preferred)
  • Must be able to obtain military base access and a Common Access Card (CAC)

Benefits

  • Medical, dental, and vision insurance
  • Company-funded 401(k) with safe harbor match
  • Paid time off (10 days), paid sick time (56 hours), and 11 paid holidays
  • Life and accidental death insurance
  • Short- and long-term disability plans
  • TRICARE supplemental plans
  • Pet insurance
  • Will preparation services
  • Employee Assistance Program (EAP)

Apply Now

Join a purpose-driven team supporting the care of military families. Epic Government is proud to connect skilled professionals with meaningful work across the country.
 
Epic Government (dba FSR) is an Equal Opportunity Employer—Veterans, military spouses, and individuals with disabilities are strongly encouraged to apply.