EPCOR Careers

Highlights of the job

EPCOR’s Health, Safety, Security & Environment team is seeking an experienced Manager, Physical Security for a Full-Time, Permanent position within our Security Team, based in Edmonton, AB. This position is eligible to participate in EPCOR’s Where We Work hybrid program depending on business needs and upon meeting the eligibility requirements! This opportunity is open to both internal and external candidates. Current EPCOR employees should use their “@epcor.com” email address when applying.

The Manager, Physical Security will provide oversight and governance to ensure a secure and safe work environment, ensure compliance with legal and regulatory requirements, and protect all EPCOR’s human and physical assets. This role involves assessing organizational risks and needs and managing internal and external security processes such as prevention, detection, response, notification, and investigation of events like intrusion, theft, vandalism, impersonation, fraud, terrorism, and deliberate injury.

Reporting to the Senior Manager of Health, Safety & Environment, you will be primarily responsible for managing the Security Team and the Guard services across EPCOR. Additionally, you will play a vital role in security staffing (e.g., guards, detachment commander), personnel background screening, managing emergency notification systems (e.g., mass notifications and public address), and developing physical security policies, among other assigned responsibilities.

The ideal candidate is expected to stay up to date with best practices in physical security to continuously enhance the security measures and protocols within EPCOR. This commitment to ongoing learning and improvement is essential to maintaining a high standard of safety and security for all employees and assets.

What you’d be responsible for

Planning & Execution: 

• Defining and executing annual objectives and priorities; anticipating and mitigating roadblocks; and determining the appropriate budget and resources including headcount to ensure annual targets and initiatives are met or surpassed.
• Providing advice to EPCOR’s Senior Leadership Team and Executives that help influence EPCOR’s security outlook at physical locations (plant sites and offices) to ensure security issues are prioritized and addressed in a timely fashion.
• Maintaining EPCOR’s physical security standards to ensure a safe and efficient working environment for all while responding security events/incidents reports across respective business units.

Security, Safety & Operational Excellence: 

• Leading the development and dissemination of cutting-edge insights on security trends, structural security measures and systems advancements for EPCOR’s business.
• Ensuring adherence to processes, procedures and standards including the governance of security processes across all EPCOR operations.
• Overseeing the security risk assessment program for all EPCOR-owned and operated sites (including potential acquisition sites and new buildings) and ensuring timely completion per required frequency, reporting to management and developing management action plans and completing tasks assigned to Security.
• Conducting organizational assessments to identify and quantify the nature of potential treats and hazards so that the risk and vulnerabilities can be determined; the role is expected to develop the resulting security plan which includes countermeasures commensurate to the magnitude of the risk.
• Ensuring Physical Security Standards and Technical Specifications are up to date through consultation with internal and external subject experts.
• Managing the Security Awareness Program which includes identification of risks, prevention measures and contingency plans to ensure all employees and contractors have a high level of confidence in the security program and feel safe and secure at all EPCOR sites including sponsored events (internal or external).
• Ensuring compliance with applicable requirements of external certifications and programs, such as Alberta’s Critical Infrastructure Protection (CIP).  
• Recommending and implementing process changes to ensure effective, efficient service delivery – while tracking and reporting on pre-defined performance metrics.
• On-call Duty Security on a rotational basis for after-hours security and emergency related issues.
   

Relationships & Collaboration: 

• Collaborating cross-functionally across business teams including the Security Systems’ team and consulting with 3rd party stakeholders or internal clients to resolve security issues or concerns and provide technical insights and expertise to support decision-making.
• Liaising with local, provincial, national and international law enforcement agencies to obtain preventive intelligence, report incidents, and conduct investigations.
• Liaising with and following the direction of Legal, Ethics and Privacy Office, and Human Resources, in providing investigative support and services as it relates to breaches of policies or directives.

Talent Management: 

• Leading and developing capable, committed, and high-performing teams by setting appropriate performance objectives for each employee and holding them accountable for achieving results and demonstrating required behaviors.
• Managing Security Guard services across EPCOR.

What’s required to be successful

• Degree or diploma, in law enforcement, security, or related fields from a recognized educational institution.
• American Society of Industrial Security (ASIS) Certification as Physical Security Professional (PSP), Professional Certified Investigator (PCI) or Certified Protection Professional (CPP) is required.
  • Eligibility for Crime prevention through environmental design (CPTED) Certification is preferred.
• Experience that includes:
  • 7+ years related and progressive enterprise security management experience (security, policing, emergency planning) in a large diverse organization including two (2) years management and team leadership experience.
  • Proven track record and demonstrable experience in the protection of assets, criminal justice system, government intelligence or investigative agencies.
  • Experience in the design, evaluation, and application of security systems/programs.
• Strong knowledge of relevant provincial and federal legislation, acts and codes governing utilities operations, emergency response planning, and safety standards.
• Good grasp of data storage and management principles (e.g., cloud, on-premises, redundancy, retention, user permissions, personally identifiable information, regulatory requirements); network infrastructure and physical network security principles; systems monitoring and display (e.g., control centers/consoles, central monitoring station); visitor and vendor management policies.
• Strong analytical and problem-solving skills and the ability to exercise sound judgement and make decisions based on accurate and timely analyses.
• Leading edge knowledge on security best practices, structural security measures (e.g., barriers, lighting, locks, blast mitigation, ballistic protection) and electronic security systems (e.g., access control, video surveillance, intrusion detection)  
• Strong interpersonal skills and ability to effectively communicate and influence decision outcomes across various organizational levels.
• Ability to establish and maintain collaborative relations and build trust with key stakeholders.
• Initiative and adaptability to work in an agile and dynamic environment while managing multiple changing work priorities.

Other important facts about this job

Jurisdiction: MGMT

Hours of work: 80 hours bi-weekly

Application deadline: April 21, 2025

EPCOR Employees: Please ensure that you are using your “@epcor.com” email address.

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Please note the following information:

• A requirement of working for EPCOR is that you are at least 18 years of age, successfully attained a high school diploma (GED, or equivalent level of secondary education) and legally entitled to work in Canada. (A copy of a valid work permit may be required.)
• If you are considered for the position, clearance on all applicable background checks (which may include criminal, identity, educational, and/or credit) and professional reference checks is required. Some EPCOR positions require an enhanced level of background assessment, which is dictated by law. These positions require advanced criminal record checks that must also be conducted from time to time after commencement of employment.
• A technical/practical assessment may be administered during the selection process and this exercise will be used as a part of the selection criterion.
• To meet the physical demands required of some positions, candidates must be in good physical condition and willing to work in all weather conditions. Clearance on pre-placement medical and drug and alcohol testing may be required.