EPCOR Careers

Highlights of the job

We are hiring a full time, permanent Manager, Project Delivery position working out of Edmonton, AB. This position is eligible for our hybrid Where We Work program in Canada and is open to internal and external candidates. Current EPCOR employees, please ensure that you are using your “@epcor.com” email address.

As the Manager, Project Delivery, you will be responsible for overseeing the entire lifecycle of major projects within Application Services; ensuing adherence to Information Services’ System Delivery Life Cycle processes; collaborating with broader IT and EPCOR business teams to develop project charters, assembling project teams, planning, monitoring schedules and costs, and actively participating in procurement and project closure activities.

This position reports to the Senior Manager, Project Management Office (PMO) & Project Delivery while providing financial oversight and governance for projects.

What you’d be responsible for

Initiating Projects

• Identifying the necessary budget, resources, and staff required to deliver projects, and plan and source these resources in alignment with project timelines, budget, and delivery dates.
• Defining a work breakdown structure with key milestones, phases, and deadlines, and anticipate management and technical risks, identifying effective mitigations and preventative actions.
• Identifying success criteria for projects considering both business and IT needs, and plan a successful transition to operations by identifying project operational impacts.

Executing Projects

• Ensuring work is completed safely and efficiently, monitor project performance, and adhere to plans to achieve project goals.
• Driving quality assurance for all deliverables, verifying financial reporting requirements throughout the project lifecycle, resolving issues to support the project team, escalating to the DM, steering committee as needed.
• Communicating project status update to all stakeholders, steering committees, and IS leadership informed of project status.

Operational Excellence

• Ensuring adherence to processes, procedures and standards (i.e. Information Services System Delivery Life Cycle processes, Supply Chain sourcing practices)
• Collaborating with the Project Management Office (PMO) to optimize the Software Development Life Cycle (SDLC) by identifying and implementing process enhancements, ensuring streamlined and efficient service delivery

Talent

• Creating capable, committed, and high-performing teams by identifying training plans for direct reports and project teams.
• Conducting employee performance reviews, ensuring direct reports are held accountable for achieving results and demonstrating required behaviors while providing input and feedback.
• Identifying staffing needs and collaborate with the Project Management Office and Human Resources to establish a recruitment plan.

Relationship Building & Team Collaboration

• Building and maintaining effective cross-functional relationships to seek information or create effective solutions, and consult with IT and stakeholders to address issues, concerns, or opportunities.
• Collaborating with colleagues and other project and operational teams to resolve issues, create shared environment and resource plans, and build trust with business and IT stakeholders.
• Providing technical insights and expertise to support decision-making.

What’s required to be successful

• Bachelor’s degree or diploma in Computer Engineering/System Technology or related fields such as Engineering, Business, Information System, or Physical Sciences
• Project Management Professional (PMP) or Certified ScrumMaster (CSM) certifications are considered an asset

• 10+ years of experience within the IT industry, which includes a minimum of 5 years of IT related project management experience
  • Candidates possessing less than the required years of experience may be considered at a developmental level
• Proficiency in navigating the System Delivery Life Cycle (SDLC). Understands the intricacies of project development from inception to deployment
• Deep understanding of the entire project lifecycle—from initiation to closure and proficiency in methodologies such as Agile and Waterfall allows effective planning, resource allocation, and timely project delivery
• Adept at assessing project risks, implementing risk mitigation strategies, and ensuring quality throughout the project lifecycle
• Familiarity with infrastructure components, including servers, networks, databases, and cloud services
• Broad and deep understanding of IS and Supply Chain sourcing practices and mechanisms available; these include Request for Proposal (RFP), Master Service and Procurement Justifications
• Proven track record of effective operational and project management, overseeing of projects, coordinating teams, and ensuring successful outcomes
• Solid understanding of financial accounting principles; ability to recognize the financial impact of project decisions
• Create concise and informative status reports and steering committee presentations to ensure transparency and alignment with project goals
• Demonstrated expertise in successfully managing and delivering IT solutions to business clients, bridging technology and business needs
• Ability to lead and build high-performing teams; effectively communicate roles and expectations while focusing on key priorities
• Strong problem-solving skills - familiarity with the technologies being used, understanding software or product development intricacies, and the ability to troubleshoot technical issues
• Ability to engage, communicate, and build relationships with diverse stakeholders and direct reports, ensuring successful project outcomes

Other important facts about this job

Jurisdiction: MGMT

Travel Requirements: This role involves regular travel to the United States, specifically to our Texas and Arizona locations where you will be required to work on-site for one week each quarter.

Hours of work: 80 hours biweekly

Application deadline: Jan 05, 2025

Internal Applicants: please ensure that you are using your “@epcor.com” email address.

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Please note the following information:

• A requirement of working for EPCOR is that you are at least 18 years of age, successfully attained a high school diploma (GED, or equivalent level of secondary education) and legally entitled to work in Canada. (A copy of a valid work permit may be required.)
• If you are considered for the position, clearance on all applicable background checks (which may include criminal, identity, educational, and/or credit) and professional reference checks is required. Some EPCOR positions require an enhanced level of background assessment, which is dictated by law. These positions require advanced criminal record checks that must also be conducted from time to time after commencement of employment.
• A technical/practical assessment may be administered during the selection process and this exercise will be used as a part of the selection criterion.
• To meet the physical demands required of some positions, candidates must be in good physical condition and willing to work in all weather conditions. Clearance on pre-placement medical and drug and alcohol testing may be required.