EPCOR Careers

Highlights of the job

EPCOR Water Services (EWS) currently has an opportunity for a permanent full time Senior Advisor, Business Planning to join our Regulatory and Business Planning team at our Rossdale location in Edmonton.

We are seeking a highly analytical and curious Senior Advisor to join our team and play a key role in understanding customer demand patterns and forecasting water, wastewater, and stormwater revenues. This role is central to supporting regulated rate applications filed with the Edmonton City Council for approval.  Responsibilities also include providing subject matter expertise to supporting key regulatory decisions, long‑term infrastructure planning and annual budgeting processes.  This role also includes providing research and coordination support for the business planning function.

You will work with advanced metering infrastructure (AMI) data, geospatial datasets, and billing system information to develop robust consumption forecasts, identify revenue risks, and provide insights that shape the future of our water system.

We welcome applications from both internal and external candidates.

What you’d be responsible for

In the role of Senior Advisor, Business Planning, you are accountable to the Sr Manager, Regulatory & Business Planning and will have the following key accountabilities (but are not limited to these):

Water Consumption Forecasting and Demand Analysis

• Develop short‑, medium‑, and long‑term water consumption forecasts for residential, multi‑residential, and commercial customer segments.
• Analyze customer demand trends, including density, household characteristics, seasonal patterns, and demographic drivers.
• Build and maintain forecasting models that incorporate AMI data, geospatial information, and customer attributes.
• Support infrastructure planning by providing long‑range demand projections for water and wastewater systems.

Stormwater Revenue Forecasting

• Develop and maintain stormwater revenue forecasts based on parcel area, impervious surface area, and runoff coefficients.
• Work with GIS teams to integrate spatial datasets into forecasting models.
• Monitor changes in land use, zoning, and development patterns that affect stormwater revenues.

Regulatory and Cost‑of‑Service Support

• Support EWS’s performance based rate applications to the City of Edmonton including analysis of future rate design and billing strategies through research, financial data analysis and recommendations to senior management.
• Conduct peaking factor analysis using AMI data to support cost‑allocation and regulatory cost‑of‑service studies.
• Prepare analytical inputs for regulatory filings, including demand forecasts, revenue projections, and customer class analysis.
• Collaborate with Finance, Engineering, and Regulatory teams to ensure analytical consistency across filings.

Revenue Integrity and Billing Analytics

• Analyze billing system data to identify revenue leakage and develop revenue leakage reduction strategies, including meter anomalies, billing irregularities, and data quality issues.
• Work with IT and Customer Billing teams to improve data integrity and ensure accurate revenue capture.
• Develop dashboards and monitoring tools to track consumption, billing trends, and anomalies.

What’s required to be successful

• An undergraduate or postgraduate degree in an analytical field such as Business majoring in Management of Information Systems; Statistics; Data Analytics or a related field.
• Eight or more years of experience working in data analytics, forecasting, or business intelligence in a regulated utility environment. Candidates that do not meet the eight years of experience may be considered for a developmental level position.
• Strong analytical and quantitative skills with experience in:
  • Forecasting and statistical analysis and modeling
  • Development of dashboards using data visualization tools (Power BI, Tableau, etc.)
  • Geospatial (GIS) datasets
  • AMI meter data analysis
  • SQL, Python, R, or similar analytical tools
• Understanding of water rate structures and experience working with utility billing systems.
• Ability to translate complex data into clear insights for decision‑makers and other stakeholders.
• Exceptional communication skills, both written and verbal.
• Comfortable working cross‑functionally with Finance, Engineering, Regulatory, and IT teams.
• Detail‑oriented with strong problem‑solving abilities.
• A natural curiosity and drive to continuously look for and advocate for opportunities to improve products, streamline processes and improve results.

Why Join Our Team?

• Play a critical role in shaping the future of water, wastewater, and stormwater services in a growing city.
• Work with rich datasets (AMI, GIS, billing) to solve meaningful real‑world challenges.
• Contribute to regulatory filings, long‑term planning, and revenue strategies that support sustainable infrastructure investment.
• Join a collaborative, mission‑driven team committed to delivering safe, reliable, and affordable water services.

Other important facts about this job.

Jurisdiction: PROF

Hours of work: 80 hours biweekly

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Please note the following information:

• A requirement of working for EPCOR is that you are at least 18 years of age, successfully attained a high school diploma (GED, or equivalent level of secondary education) and legally entitled to work in Canada. (A copy of a valid work permit may be required.)
• If you are considered for the position, clearance on all applicable background checks (which may include criminal, identity, educational, and/or credit) and professional reference checks is required. Some EPCOR positions require an enhanced level of background assessment, which is dictated by law. These positions require advanced criminal record checks that must also be conducted from time to time after commencement of employment.
• A technical/practical assessment may be administered during the selection process and this exercise will be used as a part of the selection criterion.