Account Director

Account Management Greenville, South Carolina


Account Management – Account Director

As an integral part of the leadership team, you will work closely with the Executive Creative Director, VP, Strategy & Insights, and the Managing Director in setting the direction of the clients business and supporting agency growth.  This individual is responsible for overseeing a large-scale national brand account. You will own leading and directing business efforts and oversee the development and negation of statements of work. A proven pitch record of revenue generation and desire to drive new business growth and client satisfaction is a must.

Our account directors are seen as trusted advisors and know the client’s business deeply. They connect the dots and marshal resources and talent to deliver all aspects of modern marketing. They recognize, contribute to, protect, and most importantly bring to life great creative work and ideas. They lead and mentor their team’s growth and drive teams internally to make things happen so we win for our clients and EP+Co.


Expectations and Behaviors:

  • Leverages category, brand and competitive knowledge to generate actionable marketing recommendations for the client.
  • Initiates and guides development of annual strategic marketing communications/advertising plan.
  • Researches and develops an understanding of our client’s industry, competition, customer base, and drivers that impact their business.
  • Is viewed as an expert in the client’s business to internal partners and able to use this expertise to influence and inform decisions.
  • Generates ideas and initiates programs that drive the client’s business.
  • Considered a trusted strategic partner to the client and an active participant in their business and marketing discussions.
  • Clearly understands and can articulate the business objectives that the client is looking to achieve.
  • Shows openness to feedback, new ideas and suggestions from others. Is quick and nimble to implement.
  • Demonstrates an ability to foresee issues makes new and creative recommendations on improvements and proactively prevents obstacles.
  • Displays self-awareness and shows eagerness to learn and develop.


Creative Believer:

  • Studies cutting edge marketing activities across channels and makes recommendations on which activities will provide the client and the agency with the best results.
  • Takes some calculated risks and brings forward creative suggestions and encourages team to do the same.
  • Understands the “why” behind Creative work and client requests and is able to communicate this clearly and efficiently to others.

Trusted Leadership:

  • Actively researches, synthesizes and communicates current trends and changes in our industry as well as their client’s business.
  • Builds relationships with internal and external partners. Is a true collaborator and creates an environment that encourages information sharing and openness to new ideas.
  • Manages change and conflict by offering guidance and support.
  • Demonstrates a desire and aptitude to present in small and large, internal and external groups.
  • Manages meetings with efficiency and ensures critical objectives are met.
  • Uses clear and concise communication; is efficient both verbally and in writing.
  • Encourages and supports team members by sharing information, expertise and best practices.
  • Hires exceptional talent to support business needs.


Desired experience:

  • 10+ years of advertising experience. Advertising agency experience strongly preferred.
  • Strong mentor/coaching experience. Past experience managing multiple people with proven ability to engage and develop a team.
  • Experience across digital and traditional advertising required
  • A strong account management background with past experience managing client accounts and working with C-level clients
  • Proven management and mentorship experience
  • Agency and national brand experience required
  • Retail experience, multi-unit preferred
  • Bachelor’s degree in marketing, communications or related field