Manager, Membership Growth
Description
THE ORGANIZATION
The Entrepreneurs’ Organization (EO) is a high-quality support network of 18,000 business founders and owners in 220 chapters and 76 countries worldwide. EO’s purpose is to move the world forward by unlocking the full potential of entrepreneurs. Since 1987, EO has helped entrepreneurs achieve transformational growth through the power of life-enhancing connections, shared experiences, and collaborative learning. Guided by EO’s core values: trust and respect, thirst for learning, think big, be bold, and together we grow, EO’s international staff collaborates successfully across diverse cultures. As an EO employee, you will gain access to the world’s top experts in entrepreneurship, grow beyond your perceived limits, and make breakthroughs as you refine and realize your personal goals. EO’s competitive total rewards package, flexible work environment, and generous professional development resources are frequently cited as among the most popular benefits of working at EO.
POSITION SUMMARY
The Manager, Membership Growth is responsible for driving and executing growth strategies for membership at both regional and chapter levels. Collaborating closely with member leaders and regional staff teams, the Manager, Membership Growth tailors and implements localized recruitment initiatives to seize market opportunities within the US and Canada regions. Key responsibilities include optimizing chapter growth through data-driven analytics, tracking and assessing growth metrics, and engaging in a variety of market growth activities such as recruitment events, growth model implementations, campaigns, and new chapter launches.
This role requires a high degree of collaboration with member leaders and staff across multiple functions and regions to leverage existing EO products and programs for growth. The Manager, Membership Growth is instrumental in achieving EO’s ambitious growth objectives by fostering a dynamic and supportive environment for current and prospective members, ensuring sustained organizational expansion and success.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Regional Planning & Development
- Implements and executes organizational strategies across recruitment at the chapter level in collaboration with the regions focusing on:
- Chapter recruitment initiatives and best practices
- Regional market segmentation plans
- Feeder programs and initiatives
- Implementation and organization of adapted recruitment and launch activities in new and existing markets.
- Collaborate with regional teams across the US and Canada for alignment and drive successful execution of cross-regional strategic initiatives
- Document and analyze growth challenges on a chapter level.
- Manage the application process for new applicants.
- Integrate new chapters into the existing support system globally and within the regions.
- Track and monitor regional growth targets and investment plans.
- Execute strategies for increasing the number of mega chapters in regions.
- Monitor and stay updated on industry trends, emerging technologies, and best practices in non-profits at the chapter level.
Operational Optimization
- Liaising with respective MFDs for accountability, support and best practice sharing.
- Generate and distribute growth team reports for optimization of recruitment strategies and engagement with MFDs.
- Leads and participates in launch and recruitment events assigned.
- Optimize and suggest technology capabilities to improve and enhance recruitment efforts.
QUALIFICATIONS, SKILLS, AND KNOWLEDGE REQUIRED
- Bachelor’s degree in business, marketing, communications, or a related field.
- Minimum of 5 years of relevant work experience in a growth or development role.
- 3 years of project management experience required, with a track record of successful project delivery.
- Preferred experience working with entrepreneurial incubators, accelerators, or non-profit organizations.
- Experience in event management, including handling program budgets and coordinating marketing efforts, is preferred.
- Ability to interact with entrepreneurs and stakeholders with tact, diplomacy, and poise.
- Exceptional organizational and time management skills, with the ability to prioritize and manage multiple tasks simultaneously.
- Superior writing and presentation skills, dedicated to providing outstanding support to internal and external stakeholders.
- Proficiency in Microsoft Office, Monday.com, and other relevant tools and technologies.
- Collaborative self-starter with the ability to work independently and as part of a team.
- Strong attention to detail and solution-based thinking.
- Flexibility and willingness to learn and grow in a dynamic environment.
- Comfort and proficiency in working across cultures, geographies, and time zones.
- Strong analytical skills with the ability to interpret data and make informed decisions.
- Experience in using data analytics to drive growth and optimize recruitment strategies.
- Ability to travel as required to support regional and chapter growth initiatives.