Entrepreneurs' Organization Careers

THE ORGANIZATION

Entrepreneurs’ Organization (“EO”) is a global nonprofit membership organization and peer network for entrepreneurs, connecting approximately 20,000 members through more than 220 chapters worldwide. EO’s purpose is to move the world forward by unlocking the full potential of entrepreneurs. Since 1987, EO has helped entrepreneurs achieve transformational growth through life-enhancing connections, shared experiences, and collaborative learning. Guided by EO’s core values, trust and respect, thirst for learning, think big, be bold, and together we grow, EO’s international staff works across diverse cultures in support of EO’s global community. As an EO employee, you will work in a global entrepreneurial community and have opportunities for learning, collaboration, and professional growth. EO offers a competitive total rewards package, including benefits and professional development support, and a flexible work environment, subject to role, location, and applicable plan terms.

POSITION SUMMARY

EO is seeking a senior operator to oversee the day-to-day performance of our data ecosystem and deliver actionable insights at scale. EO serves a global network of entrepreneur members through a chapter-based model spanning multiple regions; this role ensures that the data infrastructure, member lifecycle metrics, and renewal performance signals powering that network are reliable and decision-ready.

You will lead the Data & Insights team, ensure our integrated data infrastructure (referred to internally as the “Data Spine”) is reliable, aligns systems & stakeholders, and provide high-confidence, auditable KPI reporting that enables mission-critical decisions across a global nonprofit.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Data Governance & System Stewardship

• Establish and chair the cross-functional Data Review Board to resolve cross-organizational metric definitions and schema discrepancies.
• Establish and maintain the business KPI glossary and metric lineage; publish change logs and release notes.
• Working with stakeholders across the organization, build enterprise alignment around shared definitions of success, proactively managing tradeoffs and conflicts across functions and regions.
• In partnership with Technology, develop and maintain data governance protocols covering access, retention, and quality controls.
• Business Intelligence Delivery
• Oversee the team that manages end-to-end delivery of executive dashboards and operational reports, mentoring them as needed.
• Guide the Analytics team to translate leadership questions into technical work orders and executive-level reporting (tickets, user stories, acceptance criteria, insights).
• Embed the enterprise KPI framework into monthly, quarterly, and annual operating and reporting rhythms, shaping executive narratives and decision-ready insights tailored to different leadership audiences.
• Serve as the final quality gate for KPI accuracy and confidence across Executive, Board, and Chapter reporting.
• Deliver enterprise performance reporting and insights the executive leadership and the Global Board, providing data-informed recommendations where appropriate.

Analytics Strategy & AI Governance

• Prioritize and resource ad-hoc deep dives with the team to explain variances and emerging trends.
• Partners with senior staff and member leaders to interpret performance signals, distinguish noise from insight, and frame implications for future strategy and resource allocation.
• Provide clear, actionable recommendations on AI strategy, identifying where AI can improve business intelligence and where it introduces risk.
• In partnership with Technology, set guardrails for AI usage—including PII handling, model transparency, accuracy thresholds, and exception routing (e.g., when AI-flagged anomalies must be human-reviewed before surfacing to leadership).
• Ensure AI-generated insights reinforce—not obscure—strategic intent, executive accountability, and enterprise performance standards.

Adoption, Enablement & Change Management

• Develop Data Playbooks and role-based training for staff and volunteer leaders.
• Establish feedback loops (NPS, office hours, enhancement queue) and drive iterative improvements.
• Lead enterprise change adoption by influencing leaders at all levels to shift behaviors toward consistent, data-informed decision-making.
• Build strong, trust-based relationships with global, regional, and chapter stakeholders to increase confidence, adoption, and shared performance expectations. Integrate performance standards into strategic and annual planning & cross-functional initiatives.

Vendor & Budget Management

• Supported by Technology, serve as the Business Product Owner for BI and data platform vendors; negotiate SLAs and hold vendors accountable to performance commitments.
• Own the operating budget for the Data & Insights team.
• Evaluate and recommend vendor and platform decisions through both operational and strategic lenses, ensuring long-term scalability and alignment with EO’s priorities.

QUALIFICATIONS, SKILLS, AND KNOWLEDGE REQUIRED

• 8–10 years in data/analytics roles with 4+ years leading high-performing teams.
• Demonstrated ownership of enterprise KPI frameworks, data quality programs, strategic execution and executive reporting.
• Hands-on familiarity with a modern data stack.
• Experience with data governance, access control, and audit readiness (e.g., GDPR, data retention).
• Strong stakeholder management experience across the organization, with specific experience working with Finance, Technology, and Membership/Programs in a global context. Experience translating between technical and non-technical audiences.
• Demonstrated ability to partner with executives to shape strategy, influence decisions, and drive organizational alignment through data.
• Track record of using data storytelling to persuade, align, and drive action at the executive or board level.

POSTING DISCLOSURES

• Compensation: EO reasonably and in good faith expects to pay between $130,000 and $155,000 per year for this position upon hire. Final compensation will depend on skills, experience, internal equity, and work location.
• Benefits: EO offers medical, dental, and vision coverage along with retirement benefits and life/AD&D insurance. Additional benefits include personal/sick time, vacation time, floating holidays, and professional development reimbursement options.
• Other Compensation: This position is not eligible for bonus, commission, equity, or other incentive compensation.
• How to Apply: EO Job Openings | Entrepreneurs' Organization
• Application Deadline: April 6, 2026

WORK ENVIRONMENT / PHYSICAL REQUIREMENTS

• This role is primarily sedentary work and requires regular use of a computer, telephone, and video-conference platforms.
• The role requires the ability to communicate effectively in writing and verbally and to participate in virtual and in-person meetings.
• The role requires travel up to 5%
• The role requires occasional early morning/evening meetings across time zones
• The role requires lifting/moving up to 10 pounds, as applicable.
• Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions of the role.