Field Applications Engineer
Description
Enphase Energy is a global energy technology company and leading provider of solar, battery, and electric vehicle charging products. Founded in 2006, Enphase transformed the solar industry with our revolutionary microinverter technology, which turns sunlight into a safe, reliable, resilient, and scalable source of energy to power our lives. Today, the Enphase Energy System helps people make, use, save, and sell their own power. Enphase is also one of the fastest growing and innovative clean energy companies in the world, with approximately 68 million products installed across more than 145 countries.
We are building teams that are designing, developing, and manufacturing next-generation energy technologies and our work environment is fast-paced, fun and full of exciting new projects.
If you are passionate about advancing a more sustainable future, this is the perfect time to join Enphase!
For this role candidates must be located in SF bay area, or Los Angeles area"
About the role:
The Field Applications engineering team provides pre-sales support to Enphase regional sales team by interfacing with our installation partners and answering their technical questions. FAEs conduct design reviews of potential systems and share detailed product knowledge to ensure partners understand how to design and install systems in a code and manufacturer compliant manner. FAEs offer support of new product introduction (betas) by interfacing with installation partners and managing a program of multiple beta installations. FAEs offer in the field support of beta installations, or advanced troubleshooting of installed systems (20-40% travel).
What will you do:
• Support the Sales Organization with Product’s Technical Expertise
• Provide clear Customer Technical Requirements feedback to Product Management and Product Development Teams.
• Execute customer-facing Technical Product Adoption programs.
• Execute customer-facing New Product Introduction (NPI) field activities.
• Develop and deliver documentation such as: design guides, line diagrams, standard BOMs, technical briefs, best practices, and training.
• Engage in specialized System Designs support activities.
• Coordinate and execute field testing and feedback collection for new hardware and software.
• Close cooperation and alignment with Customer Support and Field Services to deliver a best-in-class Customer Support Experience.
Who you are and what you bring:
• BS in Engineering, Licensed Master Electrician
• Professional Engineer (P.E.) license in any jurisdiction a plus
• NABCEP certification a plus
• Practical and hands-on experience and expertise with distributed solar electric, energy storage and energy management applications
• 5+ years working for a company developing and delivering products and system solutions
• 5+ years of exposure to design, engineering, and construction of residential solar electric and energy storage systems
• Detailed understanding of PV and energy storage system performance and economic modeling
• Strong expertise, knowledge and hands-on skills troubleshooting electrical systems and data networks using tools such as multi-meters, power quality analyzers, data acquisition etc.
• Strong knowledge of NEC and system regulatory codes for PV and energy storage installations, including but not limited to the NFPA 70: National Electrical Code, PV Power System installation, IEEE1547, UL1741 and Rule 21 for the interconnection of distributed resources with power systems
• Experience in the use and implementation of inverters/converters, DC & AC systems and component interconnection methods between PV and energy storage systems and the grid including advanced grid functions
• Ability and willingness to travel locally, domestically and at times internationally as needed.
• Experience working remotely with strong self-management and interpersonal skills and proven record of establishing and maintaining working relationships with customers, peers and managers
Benefits:
• Medical, Dental, and Vision Care
• Health Savings Account (HSA)
• Flexible Spending Accounts (FSA)
• ESPP
• Paid Vacation
• Paid Sick Time
• Tuition Reimbursement
• 10 Paid Holidays
• 401(k) Retirement Savings Plan
• Short Term Disability Insurance (STD) & Long-Term Disability Insurance (LTD)
• Life and Accidental Death and Dismemberment Benefits (AD&D)
• Voluntary (Optional) Life Insurance
• Pet Insurance
• Employee Assistance Program (EAP)
Please submit all resumes in English.
The base pay range for this position is $90,000 to $125,000 per year. This salary range may be modified in the future. The successful candidate’s starting pay will be determined based on job-related skills, experience, education or training, work location, and market conditions. This position is also eligible for bonus, equity, and benefits.