Analyst - Sales Ops

Marketing Bangalore, India


Description

Position at Enphase Energy

Enphase Energy is the fastest growing inverter company in the world.  By combining the power of solar energy and the proven advantages of communications technology, Enphase Energy makes solar power systems productive, reliable, smart, and safe - increasing the energy harvest of solar panels by up to 25 percent. Our microinverter system is profoundly changing the way solar systems function, and as a result, changing the solar industry itself. 

As we continue our exciting growth, we are building teams with highly talented individual contributors and leaders who design, develop, and manufacture next generation solar technologies.  Our work environment is fast-paced, fun, and full of exciting new projects.

The Sales Operations Analyst will support key decision making for the Sales Operations organizaiton and ownership of the Digital Business Unit’s (DBU) online orders.  They will be responsible for supporting core business processes, order management in multiple platforms, order fulfillment, delivery, and customer communication throughout the process.  Business analysis and reporting of content as well as owner of proper execution and improvement of the processes.

Candidate will interact with both senior Management as well as functional experts from IT, finance, logistics and business personnel of all levels and should have strong business acumen and technical know-how. Candidates should be comfortable in a fast pace environment and have a strong desire to grow skills and responsibilities.  Solar industry experience or a passion for improving worldwide sustainable enegy goals.

Responsibilities:

  • Business Intelligence/Analytics support to the Sales Operations Group
  • POS, Direct Sales and Channel Inventory Analysis
  • Support reporting out for Rolling 6 Quarter (R6Q) forecasting
  • Homeowner communication – Order status, reschedules, returns, cancelalation & shipment status
  • Data and order management for all Digital Business Unit (DBU) orders
  • Transition business process from B2B centric to B2C
  • Ad hoc business discussion and decision making
  • Cordinate with logistics team & carrier for DBU order shipments
  • Maintain quality dashboard / log for shipment issues
  • Manage Orders, Reschedules, returns and cancellation in OM system

Education:

  • BS/BA in Business Management, Math, Engineering, or Marketing preferred

 

 

 

 

 

Experience and Skills: (Minimum qualifications required for the job)

  • 2+ years sales operations / market intelligence experience prefferred
  • Working knowledge of solar industry/market preferred
  • Customer Service or Insides Sales experience preferred
  • Advanced skills with Excel and data manipulation. QlikView, Tableau, and SFDC experience is add on
  • Highly organized with strong focus on follow through and results
  • Quantitative and analytical skills
  • Strong Excel, PowerPoint preferred and more generally Microsoft office
  • Order Mangement Software Experience, Oracle/SAP preferred
  • Deal with ambiguous situations and work effectively within a team