Field Service Technician, Solar/PV - Thüringen/Saxony-Anhalt, Germany
Description
Enphase Energy is a global energy technology company and leading provider of solar, battery, and electric vehicle charging products. Founded in 2006, Enphase transformed the solar industry with our revolutionary microinverter technology, which turns sunlight into a safe, reliable, resilient, and scalable source of energy to power our lives. Today, the Enphase Energy System helps people make, use, save, and sell their own power. Enphase is also one of the fastest growing and innovative clean energy companies in the world, with approximately 68 million products installed across more than 145 countries.
We are building teams that are designing, developing, and manufacturing next-generation energy technologies and our work environment is fast-paced, fun and full of exciting new projects.
If you are passionate about advancing a more sustainable future, this is the perfect time to join Enphase!
About the role
As a Field Service Technician, you will give technical assistance and training on how to install and commission our products to the Enphase teams and installers across the North Thüringen/ South Saxony-Anhalt region. You will be directly involved with end-user customers in troubleshooting high-level problems and performing legacy repairs (storage repair mainly). Overall, this position requires a high level of organization and autonomy and allows you to work in a variety of environments and conditions.
What you will do
- Conduct repair and on-site support for installers for Enphase Storage products and the Enphase Energy Management System
- Support of Enphase installers during the commissioning of new systems
- Ensure installations of training facility complies with local rules (VDE) and legislation.
- Ensure completeness and safety of field service tools and equipment.
Who you are and what you bring
- A minimum of 2+ years experience of post-high school technical education, such as electrical/maintenance associate degree plus 2+ years of work experience with electrical power systems or installations (highly recommended
- Bachelor degree or equivalent work experience - preferred
- Fluent in English (minimum B2 level) and German (minimum C1 level) is essential
- Excellent oral, written and interpersonal communication skills
- A passion for the renewable sector
- Process-focused, highly organized and comfortable in a fast-paced, results-driven environment
- Engaging, confident and energetic personality
- Experience with power supplies, inverters, connectors, energy storage or solar power (preferred)
- Attention to detail and organization is required. Must be punctual
- Confident with scheduling, reporting and software applications
- Good presentation acts in a representative way as an ambassador of Enphase
- Great communication, able to adapt to the interlocutor (customer, installer)
- Be willing to work flexible hours to adapt to customers/installers availability
- Must be based in the Northeim/Magdeburg/Erfurt region
What we offer
- A challenging position in a dynamic and rapidly growing international company in the photovoltaic industry
- Competitive salary plus additional benefits
- A great work environment in teams with colleagues from various countries