Field Applications Engineer, Solar/PV - Thailand
Description
Enphase Energy is a global energy technology company and leading provider of solar, battery, and electric vehicle charging products. Founded in 2006, Enphase transformed the solar industry with our revolutionary microinverter technology, which turns sunlight into a safe, reliable, resilient, and scalable source of energy to power our lives. Today, the Enphase Energy System helps people make, use, save, and sell their own power. Enphase is also one of the fastest growing and innovative clean energy companies in the world, with more than 76 million products installed across more than 150 countries.
We are building teams that are designing, developing, and manufacturing next-generation energy technologies and our work environment is fast-paced, fun and full of exciting new projects.
About the role
As a Field Applications Engineer, you will play a key role in providing technical support for installers and designers, focusing on pre-sales assistance, as well as on-site installation and commissioning of cutting-edge Enphase products. This position will be home-office based, with customer and site visits 2-3 days per week, and regular travel to Enphase locations to collaborate with colleagues.
What you will do
- Technical support: Collaborate with the sales team to provide deep technical expertise on PV, battery storage, and EV charging systems, helping to drive informed customer decisions.
- Product feedback: Serve as a liaison between customers and Product Management teams, delivering valuable insights on customer technical requirements for ongoing product improvement.
- Documentation creation: Develop and deliver local language technical documentation, including design guides, electrical diagrams, bills of materials, technical briefs, best practices, and training materials to support installers and partners.
- Training and commissioning support: Provide on-site and remote training for partners on installation and commissioning of PV, battery storage, EV charging systems, ensuring best practices are followed.
- New product support: Assist with the introduction and field testing of new products, ensuring smooth product launches by coordinating customer-facing activities for New Product Introductions (NPI).
- Field testing: Lead field testing and gather feedback on new hardware and software, helping drive product innovation and enhancements.
- Collaborate for success: Work closely with Sales, Customer Support and Field Services teams to ensure a seamless, best-in-class customer experience.
What you bring
- Experience: A minimum of 5 years of experience in the PV industry, with a deep understanding of solar PV, battery storage, EV charging and energy management applications, with hands-on experience in the design, engineering, and construction of PV and battery storage systems.
- Education: A bachelor’s degree in electrical engineering or equivalent work experience preferred.
- Language skills: Fluent in both Thai (C1 level minimum) and English (B2 level minimum).
- Practical experience: Proficiency in troubleshooting electrical systems and data networks using tools like multi-meters, power quality analyzers, and data acquisition systems.
- Regulatory knowledge: Strong familiarity with local grid codes and electrical regulations for PV battery storage and EV charging installations.
- Systems expertise: Experience with inverters, DC/AC systems, and grid interconnection methods, as well as a solid understanding of system performance and economic modeling.
- Adaptability and travel: Willingness to travel locally, domestically, and occasionally internationally, with strong self-management and interpersonal skills to work remotely and build effective relationships with customers and colleagues.
What we offer
- Challenging role in a growing industry: Join a rapidly growing, international company at the forefront of the photovoltaic industry.
- Competitive compensation & benefits: Enjoy a competitive salary, quarterly performance bonuses, company shares, 30 days (+ public holidays) and other benefits.
- Collaborative work environment: Work in a vibrant, multicultural team alongside colleagues from various countries.
- Training & professional development: Begin with comprehensive training and benefit from ongoing professional development opportunities.
- Career growth: We offer opportunities for advancement, with pathways into different roles or leadership positions as you grow within the company.
If you are passionate about advancing a more sustainable future, this is the perfect time to join Enphase!
Please submit all resumes in English.