Medical Front Desk/Receptionist Opportunity - Heritage Urgent & Primary Care, Raleigh, North Carolina

Administration / Office Staff Raleigh, North Carolina Wake Forest, North Carolina

Position at EMrecruits/ PSR

Heritage Urgent & Primary Care has an exciting new opportunity for the right person! We are seeking a new Medical Front Desk/Receptionist to join our team in Raleigh, North Carolina. Successful candidates will display excellent teamwork, accountability and will excel in a high performing organization.

We work hard to anticipate the needs, provide the appropriate screening and referrals if necessary to optimize our patients health. We focus exclusively on providing the highest quality, cost effective and time efficient care possible.

This position involves front office activities including answering telephone calls, collecting copayments, patient scheduling, checking patients in and out as well as filing and other clerical duties.


  • Responsible for patient check-in, greeting each patient in a pleasant and professional manner.
  • Tracks patients in the reception area and communicates with them as needed.
  • Evaluates chart data to verify all information has been received and completed, and signatures obtained.
  • Scans patient insurance cards.
  • Ensures that proper authorization or referral is collected from each patient.
  • Assists patients in obtaining authorization or referrals that have not been received by the practice.
  • Enters all new patient demographic information into the computer.
  • Puts charts in bin for specific physician or technician.
  • Marks arrival time of patients in office and makes sure that patients are seen on time.

Contact Us Today! Apply online and we'll be in touch to discuss next steps!