Quality Manager
Description
General Summary: Inspect aircraft, review and analyze aircraft maintenance records, ensure compliance with repair station procedures and release aircraft.
Essential Job Functions:
- Monitor Repair Station activities to ensure continual compliance.
- Interact and communicate with FAA Principal Maintenance Inspectors and other FAA Representatives (DAR’s, DER’s, etc.).
- Assist in the work processes and coordinate with multiple departments to promote efficiency and completing jobs on time.
- Assist in coordinating Quality Control concerns between multiple departments.
- Assist technicians with technical and or regulatory concerns.
- Assist with other processes/procedures to help ensure all required paperwork is completed in a professional and timely manner.
- Help maintain open lines of communication between technicians, lead techs, departments, and other inspectors.
- Help with solutions that ensure customers have received results that “Exceed their expectations,” but also meet all regulatory items.
- Research aircraft maintenance records to determine the status of “time items” service bulletins and letters, Airworthiness Directives, special inspection requirements, overhaul and maintenance schedule requirements, etc.
- Assist in airworthiness decisions based on FAA regulations, sound principles, good judgment, and high standards for the aviation industry.
- Monitor repair station activities to ensure compliance with our Quality Conrol Manuel, Federal Aviation Regulations, and worker safety concerns.
- Help coordinate the scheduling of Quality Control matters with all departments involved.
- Discuss issues with FAA personnel, manufacturers’ representatives, and or DAR’s as necessary for technical guidance, clarification of issues, determinations of airworthiness, etc.
- Prepare major Repair and Alteration forms, FAA Field Approvals, 8130-3 forms, POH/AFM revisions, POH supplements, weight and balance revisions, Instructions for Continued Airworthiness, and other required paperwork as necessary.
- Review work order discrepancy sheets on assigned aircraft for correct detail and timely completion.
- Prepare maintenance record entries for assigned aircraft (logbook entries).
- Perform inspection of various maintenance actions.
- Perform Critical Flight Safety (CFS) final inspections and in-progress inspections.
- Perform final reviews of completed work orders for accuracy and completion of all required data and signatures.
- Perform final release procedures for aircraft.
- Assist in resolving customer concerns with respect to quality control issues and or decisions.
- Maintain professional and technical knowledge by attending seminars and reviewing product trade publications.
- Managers and above are required to review all processes in their areas of responsibility to achieve continuous improvement.
Job Specific Requirements:
Licenses:
- A currently effective FAA Airframe and Power Plant certificate
Education and Experience:
- Minimum ten years’ experience in maintaining piston and turbine powered aircraft
- Efficient knowledge of Federal Aviation Regulations pertinent to Repair Station operations, to include 14CFR Parts 1, 21, 23, 39, 43, 91, 135, and 145
- Knowledge computer maintenance tracking systems, CAMP’s STARS, CESSCOM, etc.
- Basic knowledge of Microsoft Office Suite
- Previous experience as a lead technician