Director, Deal Desk

Sales Operations Remote, United States


Director, Deal Desk    

Remote, Any Allowable State    



Egnyte is a place where we spark opportunities for amazing people. We believe that every role has meaning, and every Egnyter should be respected. With over 22,000 customers worldwide and growing, you can make an impact by protecting their valuable data. When joining Egnyte, you’re not just landing a new career, you become part of a team of Egnyters that are doers, thinkers, and collaborators who embrace and live by our values:    

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Egnyte is the secure multi-cloud platform for content security and governance that enables organizations to better protect and collaborate on their most valuable content. Established in 2008, Egnyte has democratized cloud content security for more than 22,000 organizations, helping customers improve data security, maintain compliance, prevent and detect ransomware threats, and boost employee productivity on any app, any cloud, anywhere. For more information, visit    


Egnyte is looking for a Director of Deal Desk to support the Renewals Team and the Direct Sales Channel.  This individual will make a difference by providing a mechanism to mitigate the economic impact of downsells and churn, while also assisting with other non-standard deal requests.  In this position, you will partner with Sales and Renewals to ensure that the constructs of the deal are a win/win for the customer and for Egnyte, while yielding acceptable margins and scalable solutions.    



  • Be a critical member of global team that acts as a key enabler of deal structuring and execution with a focus on minimizing sales cycle times while optimizing revenue, profitability, and/or market share based on business priorities.
  • Assist sales in developing deal strategies, help with non-standard deal requests, structuring complex deals, and ensure revenue recognition requirements are effectively managed at all times
  • Develop and implement effective pricing strategies by working closely with product management, marketing, and field enablement teams
  • Manage all aspects of pricing operations, including running monthly Pricing Council meetings, maintaining the source of truth for pricing, and shepherding pricing recommendations through final executive approval
  • Conduct price realization analytics to extract insights and look into competitive benchmarking
  • Work on continuous process improvements
  • Establish metrics and processes to improve business visibility and consistency of practices across geographies



  • 8-10+ years enterprise software industry experience (Deal Desk, Finance, Sales Operations experience preferred)
  • Strong understanding of SaaS/subscription and software licensing models
  • Solid knowledge of software revenue recognition principles
  • Channel experience highly preferred
  • Good experience in contract management
  • Strong analytical skills and financial modeling skills to help drive recommendations through completion
  • Excellent verbal and written communication skills
  • Proven experience leading high performing teams in fast-paced environments
  • Business degree
  • Good knowledge of MS Excel & Salesforce CPQ



  •             Our compensation reflects the cost of labor across multiple U.S. geographic locations, and pay varies based on defined markets. The standard base pay range for this position across the U.S. is $150K-200K annually. Pay varies by work location and may also be dependent on job-related skills, knowledge, and/or experience. During the interview and/or hiring process, your recruiter can share more information about the compensation package specific to the role and job location.



  •          Competitive salaries and comprehensive benefits
  •          Company equity depending on role and level
  •          Flexible hours and generous time off (RTO, Responsible Time       Off) to help support your work-life balance.
  •          Paid holidays and sick time
  •          401(k) Retirement Plan (Traditional and Roth)
  •          Health Savings Account (HSA) and Employee Assistance          Program (EAP)
  •          Paid Maternal, Paternal, and Adoption Leave to help you grow your family
  •          Modern and collaborative offices located in Spokane, WA; Draper, UT; Raleigh, NC; Mountain View, CA; Reading, England, and Poznan, Poland
  •          Gym, cell phone, and internet reimbursement
  •          Free well-being apps such as Calm, Ginger, and Spring Health for Guardian are offered.
  •          Perks include discounted pet insurance, electronics, theme park tickets, travel, plus more.
  •          Your own Egnyte account with lifetime access


Equal Employment Opportunity    

Egnyte, Inc. is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, pregnancy-related conditions, and lactation), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. Egnyte, Inc.'s management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, access to facilities and programs, and general treatment during employment.    

Commitment To Diversity, Equity, and Inclusion:    

At Egnyte, we celebrate our differences and thrive on our diversity for our employees, our products, our customers, our investors, and our communities. Our recently launched global Egnyte Employee Communities (EECs) support representation and inclusion across our diverse workplace. Egnyters are encouraged to bring their whole selves to work and to appreciate the many differences that collectively make Egnyte a higher-performing company and a great place to be.    

Any employees with questions or concerns about equal employment opportunities in the workplace are encouraged to bring these issues to the attention of [email protected]. Egnyte, Inc. will not allow any form of retaliation against employees who raise issues of equal employment opportunity. If employees feel they have been subjected to any such retaliation, they should contact [email protected]. To ensure the workplace is free of artificial barriers, violation of this policy including any improper retaliatory conduct will lead to discipline, up to and including discharge. All employees must cooperate with all investigations conducted pursuant to this policy.