Order Detailer

Administrative Neenah, Wisconsin

***JOIN THE VT FAMILY***

VT Industries - Eggers Division, a high-end manufacturer of custom architectural doors and wood products, is seeking an architecturally savvy individual for our Order Detailer position. The Order Detailer is responsible for entering all architectural and technical product specifications on incoming orders. This position frequently reviews blueprints, CAD designs, and elevations and discusses manufacturing capabilities with engineering, architects, contractors and customers. Given the custom nature of Eggers’ products it is essential this individual is a multitasker who has strong organizational and word processing skills; reliable, dedicated to accuracy and able to work in fast paced environment.  We are growing!

 

CORE DUTIES AND RESPONSIBILITIES:

  • Enter architectural and technical product specifications on incoming orders
  • Acquire pertinent order details from customer and carefully scrutinize for accuracy
  • Review blueprints/drawings, CAD designs and elevations and discuss manufacturing capabilities with engineering, architects, contractors, and customers
  • Supply customer with technical specifications and samples
  • Process order revisions and suggest alternative Eggers products when appropriate
  • Cross train to increase technical knowledge base and to assist with the entry of technical specifications on orders across multiple Eggers Division product lines
  • Relay order information to purchasing, manufacturing, sales and production control
  • Price orders based on order entry system and/or quotation
  • Build and maintain customer relationships
  • Assist Customer Service Personnel in resolving customer complaints and special requests
  • Support internal efforts to promote a culture which is continuously developing and improving processes and procedures
  • Actively participate in Corporate Initiative efforts
  • Other duties as assigned