Lead Operations Engineer
Description
Lead Operations Engineer
Overview
This role will be critical to driving overall business growth. The successful candidate will possess an ability to provide licenses to the customers, Administration of various portals and Releases of Edifecs Products. Candidate need to interact with various internal teams as well as customers.
What you will do
- Conduct initial testing of Edifecs products to ensure they meet the required standards before being made available to customers.
- Facilitate communication with customers regarding released Edifecs products, ensuring timely updates and addressing queries.
- Create, manage, and administer virtual machines (VMs) and set up environments with Edifecs products for internal usage.
- Generate and provide licenses for Edifecs products to internal teams and external customers.
- Oversee the administration of various Edifecs’ portals to ensure smooth operations.
- Perform maintenance activities for hosted environments to ensure reliability and efficiency.
What you will bring
- BTech in Computer Science or a related field/MCA
- 6-8 years of experience in support role for Java Web and Desktop application.
- Must have experience of debugging logs and SQL Server queries.
- Knowledge of Salesforce, Java, SQL Server.
- Good knowledge of Tomcat, ActiveMQ, IBM MQ and Kafka.
- Knowledge of installation of Microsoft SQL, Oracle and Tomcat.
- Working knowledge of Admin and End user Linux commands.
- Willing to work in rotational shifts
- Must be able to take care of all responsibilities in Manager’s absence.
Soft Skills
- Must be detail-oriented and logical
- Excellent problem-solving skills
- Ability to learn new technical concepts and software languages
- Strong verbal and written communication skills
- Able to work under pressure
About Edifecs
Edifecs provides market-leading technology to its payer and health system customers, which serve nearly 300 million people in the U.S. healthcare market. For over 25 years, Edifecs has enabled customers to unlock greater value with their healthcare data management platform which includes its Best in KLAS healthcare interoperability cloud solution. Edifecs’ healthcare SaaS solutions, available on both public and private clouds, serve as the foundation that eliminates stakeholder friction to overcome healthcare’s biggest challenges, including accelerating value-based payment adoption and obtaining more complete and accurate care funding for alternative payment models. Edifecs’ solutions are powered by AI that incorporates generative AI and LLMs, natural language processing, and machine learning, to provide deeper insights into patients, populations, and business processes. As new standards and regulations continually emerge from government agencies, Edifecs is a proven partner to support its customers road to “evergreen” compliance. Edifecs customers include 24 of the 25 top commercial health plans in the country, 29 of the 52 Medicaid programs, and 6 out of 10 of the largest health systems.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, or disability status. Our corporate credo of innovation, collaboration, customer-centricity, and integrity drive and inform all our actions and decisions. Please contact [email protected] for more information.
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