Certified/Registered Medical Office Assistant- Floater
Description
Job Title: Certified Medical Assistant - Floater
Locations: ECPC Pain Specialists in the following areas: Kings Mountain, Belmont, Denver, Charlotte Midtown, Charlotte Southpark, and the Charlotte Ballantyne area
Organization: ECPC - Pain Specialists
Locations: ECPC Pain Specialists in the following areas: Kings Mountain, Belmont, Denver, Charlotte Midtown, Charlotte Southpark, and the Charlotte Ballantyne area
Organization: ECPC - Pain Specialists
Schedule: Part Time (Hourly) PRN (as needed)
Reports to: Director of Clinical Operations
Starting Salary: Commensurate with experience and willingness to travel to all clinics
Schedule: Part Time, Flexible, Monday-Friday, 8am-5pm (as needed)
Job Summary:
ECPC Pain Specialists is seeking a part-time/PRN Certified Medical Assistant Floater to provide clinical support in an interventional pain management setting at various locations throughout the Charlotte/Belmont area. Our main operating hours are Monday-Friday 8am - 5pm, but the clinic location will vary from day-to-day as our patient cases increase. Salary will be commensurate with experience and increase based on the number of locations the incumbent can travel to.
ECPC Pain Specialists provides interventional pain management services to patients throughout the Charlotte and Gastonia areas. We have a patient-centered, multi-modal approach to pain management which allows our clinicians to treat pain at the source. We perform an array of in-office procedures, and we are equipped with state-of-the-art fluoroscopy equipment allowing us to perform live ultrasounds for accurate injection. We collaborate with various other specialties including but not limited to orthopedic, chiropractic, physical therapy, and mental and behavior therapy to provide our patient with a full scope of treatment.
This role involves assisting providers during their procedures, delivering patient care, and ensuring efficient clinic operations. Ideal candidates will be patient-focused, adaptable, and comfortable working in a fast-paced environment.
Key Responsibilities:
- Assist providers with patient assessments, procedures, and treatments.
- Perform vital signs, medication reconciliation, and patient intake documentation.
- Prepare procedure rooms, ensure proper sterilization, and assist during interventional pain procedures.
- Educate patients on treatment plans, medications, and post-procedure care.
- Administer medications and injections as allowed by licensure and practice protocols.
- Ensure compliance with HIPAA, OSHA, and infection control guidelines.
- Maintain accurate patient records in the EHR system (eClinicalWorks preferred).
- Support clinical workflow by managing patient triage, scheduling, and follow-ups as needed.
- Collaborate with physicians, nurses, and administrative staff to ensure seamless patient care.
- Greet and check in patients in a professional and friendly manner.
- Collect and verify patient demographic and insurance information.
- Manage patient intake forms and ensure accurate data entry into the EHR system
(eClinicalWorks - eCW). - Schedule and confirm patient appointments, optimizing provider availability.
- Handle phone inquiries, triage calls appropriately, and assist with patient requests.
- Ensure insurance verification and prior authorization processes are completed before
patient visits. - Maintain accurate and up-to-date patient records while ensuring HIPAA compliance.
- Process patient payments and copays, and maintain financial records.
- Coordinate referrals from primary care physicians and specialists, ensuring seamless
patient transitions. - Assist with patient education regarding clinic policies, procedures, and treatment
expectations. - Work collaboratively with clinical and administrative staff to ensure a high-quality
patient experience.
Qualifications:
- Medical Assistant (MA): Certification preferred (CMA, RMA, or equivalent), will be asked to provide during the preliminary screening process.
- Previous experience in pain management, orthopedics, or a similar specialty preferred.
- Strong communication skills and ability to work in a team-based environment.
- Proficiency in EHR systems (eClinicalWorks experience a plus).
If you are a compassionate and detail-oriented professional looking to join a dynamic team
committed to patient care, we invite you to apply today!
committed to patient care, we invite you to apply today!
ECAA is an equal opportunity employer and does not discriminate against any applicant or employee on the basis of age, race, color, religion, sex, national origin, genetic information, disability, or other legally protected status. This policy extends to all terms, conditions, and privileges of employment, as well as the use of the Company's facilities and participation in all activities sponsored by the Company.