Physician Relations Manager

Sales / Ventes #2018-4513 (reqID)


Description

Position at Dynacare

KEY RESPONSIBILITIES:

 

  • Identify high potential lifetime value physician profiles and segments suitable for proactive targeting based on
    a deep understanding of the Ontario physician landscape and how current and future changes impact physician
    lifetime value
  • Assist in the developing and maintaining of evaluation criteria aimed at determining highest potential physician
    groups
  • Assist in optimizing physician base with a focus on meeting targets while generating ancillary revenue from
    physician driven, outside cap sources
  • Monitor movement of physician alliances and their importance to FHT’s, FHN’s, FHG’s and LHIN’s as well as any
    other changes to the Ontario Health Services Landscape
  • Monitor and identify red flags as they relate to OHIP volumes and physician partnerships
    Assist in optimizing and maintaining processes to support physicians through the onboarding process in a way
    that maximizes their satisfaction and establishes a positive relationship with Dynacare
    Assist in establishing and maintaining relationships with key value and influential physicians
    Work cross-functionally with other functions to resolve customer service issues that have been appropriately
    escalated

 

KNOWLEDGE, EDUCATION AND EXPERIENCE

  • Knowledge of the Ontario Healthcare system
  • Demonstrated history of building excellent working relationships with healthcare providers
  • Experience with IBM AS400 an asset
  • Experience with CRM

SKILLS AND ABILITIES

  • Ability to associate market trends with strategic opportunities
  • Full proficiency with MS Office (including Word, Excel, Outlook)
  • Exceptional customer service skills
  • Superior oral and written communication skills; a keen attention to detail, ability to effectively manage
  • constraints and competing priorities
  • Demonstrated success at building relationships and collaborating with a network of internal and external
  • colleagues and subject matter experts