Manager, Anatomical Pathology

Operations / Opérations Ottawa, Ontario #2020-5575 (reqID)


Position at Dynacare

Job Title

Manager, Anatomical Pathology



Reports To

Director, Laboratory Operations



 Job Summary

High-level description of the purpose of the job

The Manager, Anatomical Pathology is accountable for the operation of the Anatomical pathology (Histology and cytology)Department in accordance with Dynacare’s Strategic and Operating Plans. This includes operational management at the employee, administrative and technical levels. Primary functions include ensuring strong, positive employee relations, excellence and quality, efficient utilization of resources and budget implementation. Responsible for fostering a culture of quality and internal and external customer service by developing and initiating programs and policies that consistently promote service, quality and customer satisfaction.

Key responsibilities/Accountabilities

List of critical duties that the incumbent is expected to perform

  • Develop, maintain and foster an environment of positive employee relations and strong teamwork while working in compliance with established human resources policies and practices
  • Manage department requirements; this includes staffing, training, performance evaluation, coaching and recognition
  • Encourage trust and open communication by addressing staff concerns and inquiries by investigating and addressing employee issues and concerns in a timely manner
  • Assist with the communication of information in a concise and timely manner to all staff regarding policy changes and other pertinent issues
  • Recommend, implement and monitor departmental procedures, policies and standards
  • Effective management of Health and Safety programs to ensure compliance and legislative requirements
  • Manage the departmental business planning and goal development process, including developing and executing a one-year business plan
  • Develop, recommend and implement strategies, plans and continuous improvement programs that align with the business goals and support the function, department and company objectives
  • Manage compliance; collection, preparation, and analysis of departmental reports and statistics
  • Responsible for the scientific and technical functioning of the department
  • Ensure appropriate methodology and equipment is in place and assists in developing new method or changes in existing methods
  • Accountable for monitoring a quality control program as per established guidelines
  • Co-ordinate and lead containment and corrective actions pertaining to Quality deficiencies
  • Review scientific issues and challenges with Director, Operations

 Internal and External Relationships

Jobs managed by this role. Description of the relationships and liaisons with other functions and the nature of these interactions. Include both internal and external contacts

Direct Reports

  • Clinical Laboratory Assistant
  • Medical Laboratory Technologist
  • Senior Medical Laboratory Technologist
  • Cytotechnologist
  • Senior Cytotechnologist
  • Pathology Assistant


·        Provide managerial leadership to direct reports 

 Knowledge, Education and Experience

·        Demonstrated understanding of the principles and processes for providing customer satisfaction. This includes meeting quality standards for services, and evaluation of processes

·        Undergraduate degree or specialization in a health care field or equivalent experience related to the position

·        In-depth knowledge of statistics and management reports an asset

·        CMLTO registered Medical Laboratory Technologist or Cytotechnologist

·        Extensive clinical technical experience, knowledge in Histology and Cytology an asset

·        Lean Six Sigma certification an asset

·        Experience in planning, preparing, and devising work schedules

·        Experience in applying project management principles and techniques an asset

·        5 to 7 years of previous managerial experience or demonstrated increased responsibility in a clinical environment demonstrating readiness for a management role

 Skills and Abilities

Technical and social process skills required to perform the job

Technical Skills

·        Full proficiency with MS Office Suite (including Word, Excel, PowerPoint, Outlook)

 Social Process Skills

  • Demonstrated success effectively managing constraints and competing priorities
  • Demonstrated success at building relationships and collaborating with a network of colleagues, subject matter experts, direct reports and others
  • Strong change management skills and experience in motivating, developing and managing people
  • Superior oral and written communication skills, strong decision-making skills with a keen attention to detail