Subject Matter Expert

Data Technology Bangalore, India


Description

 

Subject Matter Expert

Why YOU want this position

Enverus delivers business-critical insights to the global energy industry through a state-of-the-art SaaS platform built on industry-leading data and energy analytics. Our solutions deliver value across the entire energy value chain, empowering customers to be more agile, efficient and competitive. The range of energy industry participants we serve includes exploration and production (E&P) companies and related businesses such as oilfield services, midstream, capital markets, power generators and utilities, energy traders, and downstream commercial & industrial energy consumers.

We are currently seeking a highly driven Subject Matter Expert to join our Data Technology team in Bangalore, India. This role offers the opportunity to join a rapidly growing company delivering industry-leading solutions to customers in the world’s most dynamic and fastest growing sector. Enverus is the right company at the right time.

Performance Objectives

  • Data triage – JIRA ticket creation, escalation and triage. Understanding who is responsible for solving our customers’ issues and making sure that the expectations are set and reached accordingly.
  • RFP help  - put together the data requirements (what we do or do not have available). This is “data gap analysis” to understand what we need to integrate to onboard new customers.
  • Document Editing – as we begin to build on existing requirements and processes, those need to be documented for our support staff and customers. This role will help to process document in addition to write specifications on some of our back-office suite of products.
  • Sales Engineer – get on calls with customers to gather requirements and/or understand their current pain points and assist in finding them a solution.

Competitive Candidate Profile

  • SQL knowledge a plus
  • Excel experience
  • 1-3 years of market data experience preferred