Owner Relations Agent

Sales Operations United States


Description

 

 

Owner Relations Agent

 

Why YOU want this position

 

Drillinginfo is now Enverus! Since our founding as a groundbreaking provider of oil & gas data, we have evolved our solutions to cover oil & gas analytics, trading & risk, and business automation for customers across the energy industry. Enverus represents this growth, while bringing us closer together as one team.Enverus delivers business-critical insights to the global energy industry through a state-of-the-art SaaS platform built on industry-leading data and energy analytics. Our solutions deliver value across the entire energy value chain, empowering customers to be more agile, efficient and competitive. The range of energy industry participants we serve includes exploration and production (E&P) companies and related businesses such as oilfield services, midstream, capital markets, power generators and utilities, energy traders, and downstream commercial & industrial energy consumers.

 

We are currently seeking a highly driven Owner Relations Agent to join our Sales Operations team Remotely.  This role offers the opportunity to join a rapidly growing company delivering industry-leading solutions to customers in the world’s most dynamic and fastest growing sector. Enverus is the right company at the right time.


Performance Objectives

We are seeking candidates with oil and gas accounting/land experience to join our call center services team. Enverus provides owner and vendor relations call and email support services to several companies. These are typically work from home positions and all training/equipment is provided.

  • Answer incoming owner relations call regarding various issues, including: revenue, land, division orders, JIB, A/R, and A&P.
  • Log owner inquiries in a case tracking system and follow-up on outstanding unresolved inquiries.
  • Responds promptly to companies needs and adds value by building relationships and trust through client interactions and manages difficult or emotional situations.


Competitive Candidate Profile

  • Demonstrated ability to manage multiple tasks and clients.
  • Ability to multi-task between several critical client situations at the same time
  • Ability to professionally interface with clients over the phone or through email.
  • Strong self-motivation, and the ability to work both independently or with a team. 
  • Strong organizational skills, sets priorities and meets deadlines.
  • Excellent written, oral and interpersonal communication skills.
  • Preferred Bilingual in Spanish/English
  • 2-5 years of industry related experience and/or training in the field of revenue accounting and/or land, JIB, A/P, regulatory, marketing, or production.
  • Proficiency in all Microsoft Office applications and various oil and gas software programs.
  • High School degree or equivalent