Mix Room Supervisor

Manufacturing/Operations Laurel, Maryland


Are you looking to catapult your career by driving high-impact transformation with household brands?  Do you crave an entrepreneurial, fast paced, and engaging growth assignment working with incredible people from across the globe?


At Dreyer’s Grand Ice Cream, we are excited to start a new chapter of accelerated growth as part of Froneri – a global pure-play ice cream leader. Come help us transform DGIC into the #1 ice cream brand! With nearly 100 years of winning experience in the U.S, a robust portfolio of powerhouse brands that consumers know and love such as Häagen-Dazs, Drumstick, Dreyer’s & Edy’s, and the backing and coaching of European-based ice cream experts, we know we have the winning recipe.

Headquartered in Oakland, the Bay Area’s hub for up and coming food trends, our teams across our offices and factories are raising the bar on all things ice cream. We are investing in significant capital expansions to grow our Operations and Supply Chain and are transforming how we work at every level to become agile, accelerate growth and elevate our quality. With a renewed focus on frozen treats, our tight-knit team of ambitious innovators are fully immersed in the business and encouraged to flex and make decisions quickly. We are committed to pursuing every great idea and delivering the best ice cream experience for our consumers, when and where they want it. Unleash your potential at Dreyer’s Grand Ice Cream and discover what a sweet career we have in store for you.

The role of the Mix Room Supervisor is the effective and consistent management of the factory Mix Plant areas. To consistently supply production through effective planning and staffing. To coordinate all duties of areas including, but not limited to, improving safety, reducing costs, improving quality, and maximizing departments effectiveness through short- and long-term planning. This will be achieved by ensuring the Mix Plant teams are effectively coordinated and managed, through having a clear knowledge and understanding of requirements, attention to detail and providing all teams with inspiration, guidance & motivation.


Role and Activity

  • Ensure Mix Plant area is clean, always organized and operating under control
  • Build and develop production teams with Ice Cream knowledge, train the “WHY”, not just the HOW
  • Correct allocation and use of labor, using crewing plans, registers, and break timings – no slack
  • Perform a root cause analysis and provide a solution to any issue
  • Maintain consistent skill coverage across all shifts, re-balance shifts where necessary
  • Keep life simple, do not over complicate the process, documentation, or methods
  • Ensure effective shift hand over between Mix Plant teams that all issues are reported effectively
  • Ensure the team has “the tools to do the job”, everything in its place, no clutter, no compromise
  • Drive the Mix Plant process to meet demand of production while maintaining quality, and food safety
  • Manage, monitor, and control waste, labor and downtime to ensure that factory spend, and product costs are within budgeted requirements
  • Communicate effectively with all the teams, through meetings, memos, and team briefings on a regular basis
  • Carry out regular appraisals with your team to ensure that performance and effective training is taking place throughout production on a regular basis
  • Proactively looking for areas of improvement and to adopt techniques and practices that ensure that there is a quality environment in the Mix Plant
  • Ensure that health and safety requirements are fully met and that a positive safety culture is maintained throughout the factory
  • Ensure that you walk the talk and use the looking eyes, attend to the issues as and when they happen
  • Take ownership of audit corrective actions and drive a culture of the team identifying and actioning before the auditor
  • Ensure that new & seasonal recruits are managed & inducted effectively
  • Identify, develop, and deliver needed improvement plans for the department





The ideal candidate will have 3+ years of experience in a warehouse or factory environment. Previous leadership positions and pasteurizing experience strongly preferred