Human Resources Business Partner

Human Resources Oakland, California


Are you looking to catapult your career by transforming household brands? Do you crave an entrepreneurial, fast-paced and engaging growth assignment working with incredible people from across the globe?

At Dreyer’s Grand Ice Cream, we are excited to start a new chapter of accelerated growth as part of Froneri – a global pure-play ice cream leader. Come help us transform DGIC into the #1 ice cream brand! With nearly 100 years of winning experience in the U.S, a robust portfolio of powerhouse brands that consumers know and love such as Häagen-Dazs, Drumstick, Dreyer’s & Edy’s, Outshine, Oreo and Skinny Cow and the backing and coaching of European-based ice cream experts, we know we have the winning recipe.

Headquartered in Oakland, the Bay Area’s hub for up-and-coming food trends, our teams across our offices and factories are raising the bar on all things ice cream. We are investing in significant capital expansions to grow our Operations and Supply Chain and are transforming how we work at every level to become agile, accelerate growth and elevate our quality. With a renewed focus on frozen treats, our tight-knit team of ambitious innovators are fully immersed in the business and encouraged to flex and make decisions quickly. We are committed to pursuing every great idea and delivering the best ice cream experience for our consumers, when and where they want it.

Unleash your potential at Dreyer’s Grand Ice Cream and discover what a sweet career we have in store for you.

The HR Business Partner will provide tactical and strategic guidance on people-related initiatives in support of Dreyer’s Corporate Headquarters. This role operates reporting to the Head of HR.

Success in this role is the ability to balance strategic and tactical partnerships with department heads while providing support to employees and contributing to Company-wide initiatives in compliance, performance, talent, and engagement.

What you will do in this role:

  • Lead the delivery tactical and strategic HR Operations programs related to compliance, employee engagement, performance management, and organizational effectiveness
  • Partner with factory HR Managers to ensure successful training and adoption of payroll, benefits, LOA and associated processes related to the HRIS (UKG & Dimensions).
  • Provide HR guidance and support to corporate managers and their teams.
  • Proactively consult with department managers to assess business performance, identify gaps, and initiate partnerships to develop HR solutions that are simple and effective to promote organizational and employee effectiveness.
  • Mediate and resolve employee relations issues. Additionally, conduct thorough and objective investigations, provide recommended follow up actions, and execute on any needed actions, as necessary.
  • Research and develop policies, guidelines, and programs to proactively support company compliance needs while also balancing the needs of the business.
  • Transform short- and long-term goals into HR processes, projects, and assignments – integrate and initiate the work with key department managers and functional partners to ensure appropriate solutions are delivered in support of HQ strategies.
  • Propose and manage special projects, initiatives or programs that drive HQ performance and/or positively impact employee experience.
  • Maintain in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks, and ensuring regulatory compliance including but not limited to federal, state and local wage and hour and Covid-19-related laws.

What makes a fit for this role:

  • This role may be a great fit if you are a high touch business partner, a change agent who thrives in a fast-paced environment, self-motivated and highly accountable.
  • A trusted advisor who has strong relationship-building skills combined with effective listening and communication skills.

To succeed in the role, you will need:

  • 5 - 7 years of general HR experience
  • Ability to exercise tact and diplomacy to resolve sensitive issues
  • Ability to design and execute programs effectively as needs require
  • Ability to build partnerships at all levels within the organization
  • Ability to coach, mentor and advise where appropriate to help managers and employees grow and develop in alignment with business and personal goals
  • Ability to influence various levels of leadership without direct authority
  • Top notch business acumen with the ability to deal with ambiguous and fluid situations
  • Use data to make informed decisions
  • Strong judgement and analytical skills necessary to investigate complaints, advise on performance management, identify problems, and recommend solutions
  • Bachelor's degree required
  • PHR, SPHR, SHRM-CP or SHRM-SCP preferred

What does success look like for the HR Manager?

  • Drive the alignment and execution of key people strategies that attract, train and retain employees to support the organization’s short and long term business goals.
  • Manage the coordination and execution of workforce planning for the HQ in partnership with Department leaders.
  • Ensure culture and working environment is high performing, safe, fair, and equitable.
  • Use and leverage HR data and insights to make informed data-oriented decisions.
  • Oversee/provide flawless execution of all Human Resources initiatives (i.e. Performance Evaluations, open enrollment, etc.).
  • Partner with department managers to establish on-the-job training and development programs that are simple, effective and drive employee engagement and performance.
  • Act as a leader, catalyst/supporter of change where appropriate.
  • Pro-actively challenge the established organizational structure/processes to drive effectiveness and performance.
  • Provide alternative solutions to business issues to achieve the most effective and simple solutions (while accounting for the Company’s values, principles, policies, and goals).
  • Support the company values and ways of operating facilitates company’s goals and initiatives, through supporting & coaching managers.
  • Highly accountable – Ensures that commitments and HR service levels are met/exceeded.
  • Utilize existing and/or create new HR tools to support the achievement of company goals through talent assessments, performance calibration, and talent management development.
  • Comfort in leading talent review/talent calibration sessions to ensure high performance is rewarded, poor performance addressed appropriately.
  • Communicate and drive tools that are available to support individual and team performance improvement.
  • Provide counsel and guidance to Corporate managers and leaders on people management, development, and employee issues.
  • Establish and maintain effective working relationships with and between managers and employees.
  • Promote and foster an environment of open communication and honest, candid feedback.

Soft Skills/Characteristics

  • Curious
  • Critical thinking
  • High-energy
  • Organized
  • Disciplined/Accountable
  • Authentic/Genuine
  • Feels comfortable with challenging the status quo and direction of senior leaders with the ability to accept final decision after robust debate
  • Highly influential with the ability to be a leader among peers

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.