Customer & Category Manager

Sales United States


We’re starting a new chapter in our journey as Dreyer’s Grand Ice Cream, now part of Froneri. Having nearly 100 years of winning experience in the U.S with a robust portfolio of powerhouse brands that consumers know and love, and the backing of a global pure-play ice cream organization, we’re poised to accelerate growth.

Headquartered in the Bay Area, a hub for up and coming food trends, we focus on both the future and the present. In both our offices and our factories, we are determined to overcome obstacles, learn from failure, and raise our game. With a renewed focus on frozen treats, our tight-knit team of ambitious innovators are fully immersed in the business and encouraged to flex and make decisions quickly. We are committed to pursuing every great idea, and delivering the best ice cream experience to our consumers, when are where they want it.

Unleash your potential at Dreyer’s Grand Ice Cream and discover what a sweet career has in store for you!

Job Summary : Category & Customer Manager

Drives transformative growth of key DGIC product categories and customer teams. Support and consult customer teams in transformative development of customer category business plans and category stories. Activates and accelerates company category strategies by providing leadership to drive insights, analytics and category reviews as required for specific customers. Leads product segment yearly and monthly business planning efforts to accelerate DGIC growth.

Primary Responsibilities

Brand Sector/Segment Ownership

  • Drive 4 P strategies for brand segment across all channels.
  • Collaborate with cross-functional groups as sales/category expert to drive key brand/segment projects.
  • Represent sales function in key brand specific short and long term projects.
  • Represent sales function in driving communications and brand strategy with retail sales team.

Customer Category Strategy & Execution

  • Enable field account teams in order to drive key metrics (Net Sales, Trade Spend, Market Share, Forecast Accuracy).
  • Work with respective sales teams to drive key category selling strategies, tactics, and solutions via DGIC data resources.
  • Lead category strategy and approach in JBP, Top to Top, Category Review, and yearly planning meetings at respective accounts/channels.

Requirements and Minimum Education Level

  • BS/BA Preferred


  • 5+ Years experience in customer facing, sales planning, or category management sales roles in CPG industry
  • Commercial experience, high developed collaboration and influencing skills, self-starter, results driven, entrepreneurial
  • Experience in retail sales roles a plus
  • Knowledge of customer best practices, market intelligence, category/channel/ shopper trends and shopper Insight into actionable ideas.
  • History in data management (IRI, Nielsen, other data sources) and insight building. Proven ability to develop sound insights and strategies across multiple data points.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.