Maintenance Supervisor - Laurel, MD

Engineering/Packaging Laurel, Maryland


We’re starting a new chapter in our journey as Dreyer’s Grand Ice Cream, now part of Froneri. Having nearly 100 years of winning experience in the U.S with a robust portfolio of powerhouse brands that consumers know and love, and the backing of a global pure-play ice cream organization, we’re poised to accelerate growth.

Headquartered in the Bay area, a hub for up and coming food trends, we focus on both the future and the present. In both our offices and our factories, we are determined to overcome obstacles, learn from failure, and raise our game. With a renewed focus on frozen treats, our tight-knit team of ambitious innovators are fully immersed in the business and encouraged to flex and make decisions quickly. We are committed to pursuing every great idea, and delivering the best ice cream experience to our consumers, when are where they want it.

Unleash your potential at Dreyer’s Grand Ice Cream and discover what a sweet career has in store for you!


The Maintenance Supervisor is responsible for all maintenance functions necessary to ensure efficient plant operations: manufacturing, utility services, boilers, ammonia refrigeration, compressed air, electrical services, and building maintenance.

Maintenance Supervisor also provides coaching and Skill development to the Maintenance and Operations teams in: loss elimination, risk management and life cycle asset management to sustain a proactive - planned maintenance program.

Other responsibilities include training, coaching and assessing mechanics on maintenance & engineering related elements of Continuous Excellence (CE) using TPM as the multi-disciplined approach to establish “Continuous Improvement and Zero Loss” culture, preparing the yearly budget in addition to supervision and regulatory compliance of the environmental program, project installation, modification, or renovation of building and equipment.


Maintenance Responsibilities

  • Guide the factories to reduce technical stoppages in equipment or areas of common occurrence (priority given to areas of highest incidence or impact). Ensure the systematic review all line, processes, and utilities that are critical to the business and those where failure can have an unacceptable impact on safety, personnel safety, food safety, environment, or compliance with the law.
  • Monitor plant/equipment trends to ensure best possible operation and reduction of planned/unplanned downtime.
  • Propose and monitor key performance indicators in accordance with the Best Maintenance Practices.
  • Facilitate the evolution/refinement of Maintenance activities to minimize planned and unplanned downtime (PM’s, changeovers, etc.).


Supervisory Responsibilities

  • Ensure the implementation of all repairs/modifications resulting from Gap assessments, plant audits, and notifications are executed on time and offer a high quality workmanship.
  • Ensure that the job planning, material and services planning is accurate and effective.
  • Ensure that the equipment history, damage code and root cause analysis are completed correctly.
  • Develop and lead a network of Factory SME’s (subject matter experts). Train and guide them in the implementation and leadership of the CE Reliability program in their factories.
  • Evaluate the performance of team members and provide periodic feedback to ensure development.


  • Share maintenance-related best practices across factories, via Corporate Engineering website, leadership/training guides, etc.
  • Collaborate with corporate engineers, suppliers, contractors, and plant partners to ensure customer needs are met.
  • Encourage close team work between all functions (Engineering, Productions, Quality Management, etc.).


  • Conduct regular inspections of plant to seek out potential problems and to solicit operator feedback.
  • Consolidate and analyze the factory M&R budgets, drive value-added and sustainable improvements with the assistance of Group Engineering Specialists and Engineering Managers.
  • Manage the technical stores, scheduled Work Orders, labor hour allocation and the equipment Bill of Material (BOM).
  • Support and back-fill the roll-out and sustainability of TPM-PM Pillar across all Dreyer’s factories.
  • Assures compliance with government regulatory agencies.
  • Other duties as assigned.


  • Requires a high level of motivation and self management.
  • Review of overall work priority and progress through weekly meetings with detailed review as required. Periodic review through monthly status reports and personal review annually.
  • Reports directly to Maintenance Manager or Facilities Engineer & Maintenance Manager.


Provide direct supervision to 1-40 (average 14) hourly employees within assigned area, or provide indirect supervision.

  • Develops work schedules to utilize maintenance skills and personnel availability.
  • Give timely feedback to direct reports.
  • Control absenteeism by supervisory emphasis and counseling as necessary.
  • Ensure employees accomplish their assigned duties.
  • Ensure record keeping is accomplished correctly.
  • Must be able to direct and motivate through influence and leadership.


  • Direct impact on financial performance of the organization as it relates to the upkeep of the equipment and facility.
  • Continuously works to maintain the highest possible level of production.



Bachelors Degree in Engineering (Mechanical, Electrical, Process, Reliability, Chemical or other related field) required.



Minimum 3 years of experience in a manufacturing environment and knowledge of Utilities, Facilities or Production equipment maintenance. CMRP (Certified Maintenance & Reliability Professional) or Direct experience with Maintenance Planning and/or supervision preferred.


  • Strong technical and leadership skills: Excellent verbal and written communication skills; Ability to lead, motivate and develop others; Able to organize, coordinate, and direct users and teams.
  • Knowledge of TPM / PM Pillar Tools including:
    • Asset Management Software (SAP Preferred)
    • Breakdown Analysis
    • Reliability Center Maintenance Practices
    • FMEA
    • PM Optimization
    • Predictive Maintenance Technologies including (infrared, ultrasonic, vibration analysis, etc.)
  • Excellent analytical and problem solving skills.
  • Understanding of regulatory requirements for food safety.
  • Strong interpersonal skills.
  • Ability to prioritize and manage multiple tasks.
  • Proficient of computer programs such as Microsoft Office.
  • Ability to adjust quickly to changing demands.
  • Excellent organizational skills.
  • Knowledge and understanding of the cost drivers of Maintenance in manufacturing operations.
  • Good working knowledge of CMMS systems (SAP, Maximo) with the ability to mine and analyze data for trends/reports.


  • Results Focus: Strong impact to operations performance. The role requires discipline to meet performance objectives
  • Lead People: Strong skills leading direct reports in order to promote operating efficiency
  • Proactive Cooperation: Ensure that the maintenance team operates in a multi-functional team with clear and open communication with other areas
  • Service Orientation: Understand the customer’s expectations and needs and provide them high quality service

Dreyer’s Grand Ice Cream Inc. is an equal employment and affirmative action employer and looking for diversity in qualified candidates for employment.