Manufacturing/Operations Tulare, California


We’re starting a new chapter in our journey as Dreyer’s Grand Ice Cream, now part of Froneri. Having nearly 100 years of winning experience in the U.S with a robust portfolio of powerhouse brands that consumers know and love, and the backing of a global pure-play ice cream organization, we’re poised to accelerate growth.


Headquartered in the Bay area, a hub for up and coming food trends, we focus on both the future and the present. In both our offices and our factories, we are determined to overcome obstacles, learn from failure, and raise our game. With a renewed focus on frozen treats, our tight-knit team of ambitious innovators are fully immersed in the business and encouraged to flex and make decisions quickly. We are committed to pursuing every great idea and delivering the best ice cream experience to our consumers, when are where they want it.


Unleash your potential at Dreyer’s Grand Ice Cream and discover what a sweet career has in store for you!




Qualifications / Skills:

    • Bachelor of Science required, Microbiology or Chemistry preferred. Microbiology laboratory practical experience required.   Knowledge of 3M band Coliform, EB, SPC plating preferred.
    • Exceptional communication skills verbal and written
      • Expert in use of Excel (pivot tables), Word, PowerPoint
    • Very organized and able to manage multiple projects at the same time
    • Detail oriented, critical thinker, Inquisitive, willing to learn new skills, working in dynamic organization and Food Manufacturing.
    • Open to modified schedule if needed.
    • Able to communicate effectively with all levels within the organization
  • To lead the team to achieve required product quality
  • Ensure food safety is never compromised
  • Ensure the required standards of product quality are achieved (e.g. Food Safety, FDA, CDFA…)
  • Operate good manufacturing standards and ensure the micro-laboratory and Mix testing equipment is in good working order.
  • To keep within targets set out by the company year on year. But these could change anytime. So, you always need to be aware of these in case changes are made.


  • 75% in the Micro Lab, primary responsibility to assure all micro plating is completed properly using GLP, incubated correctly, timely, read on time, and reported accurately and correctly.   Notifying QA Lab Manager and Quality Manager of any out of specification findings immediately.
  • Assure sampling plans are being adhered to for finished product testing and release.
  • Work with Lab Manager and Quality Manager to assure proper sampling plans as needed for microbiological testing.
  • Maintain ICP for Micro lab, analytical lab, and mix testing equipment.
  • Assure all equipment in the laboratory and analytical testing equipment is in good working order.
  • Coordinate and assemble 3rd party testing of finished product and swab shipments as needed.
  • Maintain working relationship with 3rd party testing laboratory to arrange currier pick-ups as needed.
  • Maintain expertise in microbiological testing techniques needed by the factory
  • Maintain working relationship with 3rd party Lab Manager(s).
  • Assure all supply levels are maintained for microbiological tests performed at the factory.
  • Assist as needed with Net Content and HACCP checks including Metal Detection / 2D
  • Assist as needed by Hygienist with preparation of swabs, test kits, and associated materials / documents
  • Complete line inspections post CIP as needed
  • Complete online sensory at required intervals as needed
  • Conduct drain weights and nut weights as needed
  • To complete the paperwork at the required intervals, legibly and accurately
  • To report all non-conformances to the line manager, QA manager, shift manager
  • Ensure you have reported to the manager non-conformances, complete and signs the relevant paperwork with a corrective action and a preventative action as required.
  • Keep yourself aware of the production plan, be aware of changes to the plan and plan your daily routine to incorporate product changeovers
  • Make sure that the product is always conforming to customer, licensors, and Froneri specification
  • Ensure that your working practices and area comply with company rules, procedures in order that food safety is not compromised, keeping work areas clean and tidy
  • Collect all required samples in line with the QC sampling Guide
  • Carry out a daily G.M.P audit of your line/team ensuring that any non-conformances are reported to your line manager and corrective actions are carried within agreed timeframe
  • Line hygiene audits, swabbing etc. must be completed in a timely and accurate manner. All actions need to be corrected and signed off before the line or equipment can be used
  • Carry out a weekly Audit of your area ensuring that any non-conformances are reported to your line manager and corrective action are carried out as soon as possible
  • To own and take control of your area ensuring people and equipment are conforming to company procedure. You will ensure any equipment not conforming is fixed or removed from the area and report any personnel not conforming to the line manager
  • All visual guides to be displayed along the line
  • You will follow correct escalation procedure where issues are not getting resolved: Line manager - Shift manager - Production manager - Operations manager
  • Other duties as assigned

Measurable Outcomes

  • Lead by example
  • Attention to detail/consistency
  • Drive change to minimize and reduce customer complaints – target
  • Drive change to minimize and reduce quality issues – taste panel targets
  • To report and close out all non-conformances raised on shift
  • Ensure good housekeeping, cleaning practices are followed to deliver O micro hold target
  • Effective communication with your line manager and work colleagues to ensure right first time
  • The GMP target is not compromised and your colleagues are aware of GMP and the audits. – target
  • Communicate with your line manager and work colleagues to prevent wastage, downtime and rework
  • Comply with food safety regulations and company briefings and signs
  • Complete collection and logging of required samples
  • Accurate and complete QC documentation, signed off by relevant personnel

Levels of responsibility

  • Completion of all line and product paperwork
  • Leading by example in all quality matters
  • Product quality and food safety conformance within your area
  • Sample collection
  • Micro plating


  • Performance – Organized, Enthusiastic, attention to detail, conscientious
  • Hands on approach. – Decisions are based on seeing and being part of the event, not solely based on report reading. Know and understand the role
  • Zero compromise on Quality and excellence. – Able to work under pressure, meet deadlines whilst delivers right first-time quality.
  • Entrepreneurial – Always strives to be creative, wants to present the best product possible from a maintained, clean and safe production line
  • Continually striving knowledge of the process and product. Logical, creative and committed. Able to problem solve
  • Teamwork – commitment and enthusiasm to working together to achieve better outcomes
  • Accountability – maintains a clean and tidy work area. Takes pride in creating the right product and maintaining a quality product
  • Consumer focused – Is keen to meet the customer’s demands. Understands the customer’s needs and ensures customer expectations.


  • Bachelor’s Degree required