Mix Room Supervisor

Manufacturing/Operations Tulare, California


Are you looking to catapult your career by driving high-impact transformation with household brands?  Do you crave an entrepreneurial, fast paced and engaging growth assignment working with incredible people from across the globe?

At Dreyer’s Grand Ice Cream, we are excited to start a new chapter of accelerated growth as part of Froneri – a global pure-play ice cream leader. Come help us transform DGIC into the #1 ice cream brand! With nearly 100 years of winning experience in the U.S, a robust portfolio of powerhouse brands that consumers know and love such as Häagen-Dazs, Drumstick, Dreyer’s & Edy’s, and the backing and coaching of European-based ice cream experts, we know we have the winning recipe.

Headquartered in Oakland, the Bay Area’s hub for up and coming food trends, our teams across our offices and factories are raising the bar on all things ice cream. We are investing in significant capital expansions to grow our Operations and Supply chain, and are transforming how we work at every level to become agile, accelerate growth and elevate our quality. With a renewed focus on frozen treats, our tight-knit team of ambitious innovators are fully immersed in the business and encouraged to flex and make decisions quickly. We are committed to pursuing every great idea and delivering the best ice cream experience for our consumers, when and where they want it. Unleash your potential at Dreyer’s Grand Ice Cream and discover what a sweet career we have in store for you!

Role and Activity

  • To ensure our manufacturing facility is always clean and work areas clean
  • Execute cross training plan on shift, identify gaps
  • Day to Day workforce adjustment
  • MSS/PM assignment
  • Ensure operator PM competency
  • Ensure team tests all mix tanks at end of their shifts
  • Have mix areas “audit ready” at all times
  • Conduct pre-shift huddles
  • Communication of problems/watchouts to factory via communication protocol
  • Responsible for Cycle Count Completion percentage no less than 95%
  • Conduct coaching of team members as needed and perform corrective action as needed partner with HR and Mix Manager
  • Complete shift Mix Room supervisor checklist per shift
  • Verify physical inventories match with SAP inventories.
  • Assign all mix operator level PM’s and cycle counts
  • Be skillful in decision-making to make schedule and tank changes when needed
  • Fill in as Mix Manager as needed or delegated
  • Correct break timings – no slack
  • Always conclude a solution of the root cause of the issue.
  • Ensure the team has “the tools to do the job”, everything in its place, no clutter, no compromise
  • To drive the mix making process to ensure the products produced meet customer specification, quality and food safety
  • To ensure daily, weekly and monthly production meets targeted outputs through effective management of mix plans and execution
  • Be visible and accommodating to guide, coach and monitor your mix team’s progress
  • To be proactive, looking for areas of improvement and adopt techniques and practices that ensure there is a quality environment in mix making
  • Ensure you walk the talk and use the seeing eyes, attend to the issues as and when they happen
  • Promote the Froneri culture of employees being owners rather than just employees.
  • Ensure employee Health and Safety
  • Adjust the mix staffing schedule as needed and partner with the Mix Room Manager

Measurable Outcomes

  • No downtime from lack of mix
  • Reducing trends of wastage.
  • Accurate mix powder inventory.
  • Ensure Machines are checked prior to production. Ensure all tools are stored in the correct places.
  • Ensure routine checks executed prior to CDFA Quarterly

Levels of responsibility

  • Inventory Control
  • Process-Know the process
  • Quality and technical system adherence.
  • Health & Safety
  • Team Focus
  • Impeccable hygiene standards always adopting “clean as you go” principles

Aptitude/Skills Required 

  • Obtain Pasteurization License


  • Performance – Open to change and will always look for better, simpler, and more effective ways of operating.
  • Hands on approach. – Decisions and plans based on looking and being part of the event.
  • Zero compromise on Quality and excellence. – Hygiene, Process, Labor resource and Waste.
  • Entrepreneurial – Challenges the status quo and explores new ideas and opportunities. Continually striving to increase knowledge f the processes and products. Become an expert in Ice Cream.
  • Teamwork – Commitment and enthusiasm to working together to achieve better outcomes.
  • Accountability – Personal commitment, full participant who uses personal impact to build the business.
  • Consumer focused –Making products that meet quality standards.