Production Supervisor Day Shift

Manufacturing/Operations Laurel, Maryland


We’re starting a new chapter in our journey as Dreyer’s Grand Ice Cream, now part of Froneri. Having nearly 100 years of winning experience in the U.S with a robust portfolio of powerhouse brands that consumers know and love, and the backing of a global pure-play ice cream organization, we’re poised to accelerate growth.

Headquartered in the Bay area, a hub for up and coming food trends, we focus on both the future and the present. In both our offices and our factories, we are determined to overcome obstacles, learn from failure, and raise our game. With a renewed focus on frozen treats, our tight-knit team of ambitious innovators are fully immersed in the business and encouraged to flex and make decisions quickly. We are committed to pursuing every great idea, and delivering the best ice cream experience to our consumers, when are where they want it.


Unleash your potential at Dreyer’s Grand Ice Cream and discover what a sweet career has in store for you.


Position Summary:

To ensure employee safety, product quality and asset performance while delivering on time the shift/line/area production plan. You will manage a team of 30+ employees. Leadership of people includes participating in the hiring process, employee on-boarding, performance management and corrective action. Dedicated partnership with other groups on site and with Dreyer's to ensure that their area and people are fully aligned with the organization. Modeling the way for others by practicing, crafting and maintaining a workplace culture that engages and motivates associates at all levels. Focusing on results to deliver success as measured by key performance metrics. Maintenance experience is a plus as is strong leadership and the ability to lead large teams.

Primary Responsibilities:

1. Ensure the timely deployment of People development plan and assure the proficiencies of the team as per the agreed plan with PM (proper training inclusive of equipment, safety procedures, and hygiene). Implement strict compliance to standard operating procedures (SOPs) by all personnel within the team.


2. You will ensure a safe work environment at all times. Updated work instructions available for all positions. Processes are run in accordance with SOP's, SSOP's and other documentation. Activities being performed having an environmental impact are communicated and accomplished following environmental management.


3. Ensure quality objectives are met including regular adherence to Good Manufacturing Practices (GMP’s), performance of sanitation audits, food safety checks, and product quality checks conducted according to policies. Actively participate in prevention and correction of quality-related errors. Check and make sure personnel hygiene & safety e.g. protective clothing (uniform), shoe change & hand wash.


4. You will provide coaching of employees to fulfill and exceed the requirements of the job. Daily review of achievement of targets and report variances during on-the-floor and review meetings. Ensure the development and implementation of action plans to address root causes of failures and support continuous improvement initiatives. Facilitate precise handoffs and communicate key information to peers, team members and Production Management


5. Ensure continuous line Controls and immediate corrective action to assure prescribed quality and to ensure compliance with manufacturing instructions, internal and external regulations, procedures & policies.


6. Ensure ongoing smooth operations of factory through effective employee and industrial relations management.


7. Ensure that there is an adequate distribution of skills to enable production plan to be achieved effectively.


8. Ensure timely launch of new products to the Market as per agreed with the business unit/area.


9. Ensure adequate maintenance of the installations in coordination with quality, engineering & administration. Review daily maintenance effectiveness with Maintenance Mechanic(s) and Team members to find opportunities for improvement. Prioritize, schedule, and ensure Maintenance & Repairs are completed to maximize efficiency.

Requirements and minimum education level:

• Bachelor’s degree AND 2 years of leadership experience, • Strong mechanical aptitude and troubleshooting through root cause problem solving.
• High energy level and excellent follow-up
• Intermediate level computer skills in Microsoft Office, NT/XP/Vista preferably in a manufacturing environment
• OR 5 years of supervisory/management experience, preferably in a manufacturing environment
• OR 2 years in a leadership role in the United States Military


Additional Requirements:
• Work extended days and/or weekends with flexibility to switch shifts as required
• Willing to work in a factory where ambient conditions may be very cold, wet or warm


Preferred Experience:
• Experience in food processing or packaging
• Experience in Supply Chain and/or Inventory Control
• Experience in Quality and Good Manufacturing Practice (GMP’s) in a food processing environment.
• 1 year of experience in Continuous Improvement environment (Lean manufacturing or Total Productive Maintenance
(TPM) preferred)
• Maintenance background is a plus


• Ability to maintain a safe working environment through proper housekeeping and safety practices.
• Excellent communication skills (oral, written and listening). Ability to adjust communication style to multiple audiences,
facilitate group coaching, and information sharing. Ability to positively confront and effectively deal with noncompliance
through effective "soft Skills".
• Excellent people skills – maintain a positive attitude and ability to motivate people, specifically mentoring and coaching individuals in identifying short- and long-term development needs and providing appropriate support.
• Confidence in own capacity and judgment. Be willing to face challenging situations. Develop ability to build personal
relationships based on trust, mutual respect and open communication.
• Adaptable – adjust approach to match varied task requirements, adjust behavior to others’ styles, change priorities to meet changing demands, adjust quickly to new responsibilities and tasks.
• Ability to run multiple priorities at one time through highly developed organizational skills.
• Ability to set effective and meaningful objectives.

• Strong mechanical aptitude and troubleshooting through root cause problem solving.

• High energy level and excellent follow-up

• Intermediate level computer skills in Microsoft Office, NT/XP/Vista version(s)