Shift Manager

Manufacturing/Operations Tulare, California


 4299 - Shift Manager - Tulare, Ca

Are you looking to catapult your career by driving high-impact transformation with household brands?  Do you crave an entrepreneurial, fast paced and engaging growth assignment working with incredible people from across the globe?

At Dreyer’s Grand Ice Cream, we are excited to start a new chapter of accelerated growth as part of Froneri – a global pure-play ice cream leader. Come help us transform DGIC into the #1 ice cream brand! With nearly 100 years of winning experience in the U.S, a robust portfolio of powerhouse brands that consumers know and love such as Häagen-Dazs, Drumstick, Dreyer’s & Edy’s, and the backing and coaching of European-based ice cream experts, we know we have the winning recipe.

Headquartered in Oakland, the Bay Area’s hub for up and coming food trends, our teams across our offices and factories are raising the bar on all things ice cream. We are investing in significant capital expansions to grow our Operations and Supply chain, and are transforming how we work at every level to become agile, accelerate growth and elevate our quality. With a renewed focus on frozen treats, our tight-knit team of ambitious innovators are fully immersed in the business and encouraged to flex and make decisions quickly. We are committed to pursuing every great idea and delivering the best ice cream experience for our consumers, when and where they want it. Unleash your potential at Dreyer’s Grand Ice Cream and discover what a sweet career we have in store for you!

Main Role/Function of job:

 ·To plan: Organize, facilitate and control your area.                                                                    
This will include all activities of your team in achieving the required standard of production within your area. To ensure that production areas are kept clean and tidy by adopting the clean as you go principle. (This will also include liaising with shift colleagues within their areas).

· Accountability: It is your job to make sure that your team are held accountable for their actions.

· Training and developing: Each individual within your team will be set targets to achieve to an acceptable level of knowledge required to operate the machinery. Through agreed training regimes and assessments each individual must be evaluated and reviewed from the start at inductee level. Each stage must be scored to ensure continuous evaluation of each member of your team is equally trained to the business standard.

· Your Training:- You will need to ensure that you understand all machinery in your area and work with your manager to address any weaker areas. We have manuals for all the machinery.

· Food Safety and Quality:- Your main role and that of your team is to comply with all written documented /controlled procedures which comply with food safety and quality. You will have direct control on quality within your area, using your team members to ensure that standards are adhered to at all times. (You and your Team are responsible & accountable for quality within your area always encouraging ownership & questioning if you are unsure, you must liaise & interact with your manager).

· Hygiene & Housekeeping:- Ensure that you adopt at all times a high standard of housekeeping. Your area will be audited and scored; you will need to brief your team daily. Lead by example to ensure that your team comply with all instructions and adhere to the good manufacturing practices treating this business as their own. ‘NO Ghost Busters’, clean as you go principle maintaining dry floors.

· Cost Control:- (WASTE & DOWNTIME) Utilising the resources at hand and the knowledge of the particular product you are running down each line; you will need to minimise where possible in relation to the product. You need to adopt a regime within your team to control and segregate waste within your area.

 · Communication:

Face to Face: You will need to adopt an open forum towards communicating with your team, this can be set with an individual or to the whole of your team keeping them up to date. Communicating   briefs and de-brief sessions on daily basis by being present on the shop floor making ice-cream at required quality level & controlling the amount of water being used.

  • S.H.E Management (Safety / Health and Environment):-

Ensure that your working practices comply with company rules and procedures in order that you and any person using the area of work can do so in safety.

 Measurable Outcomes through Area K.P.I (consider each of the activities/tasks/duties you have listed and identify how the business will measure your achievements)

·         Quality targets in terms of complaints & rejects

·         Dry floors & Clean as you Go

·         Food Safety incidents

·         Waste targets

·         Down time

·         Attainment targets

·         H&S incidents

·         Drive quality improvements actions from product bench marking

·         De-kitting the line and making sure all packaging are back in the warehouse

·         Ensuring line is checked after being cleaned and all tools are stored in the correct places

·         No stagnant water left in any equipment

Levels of Responsibility

  • People (your team in area of responsibility).
  • Process (the proper use & cleaning of machinery in your area)
  • Product (delivering products @ the right quality, right time and target cost with correct paperwork).

Aptitude/Skills Required

    • Hunger for learning
    • Good interaction with people
    • Good Communication skills to deliver at all levels
  • Treating the business as yours
  • Thrive on positive change
  • Always asking yourself’ WILL I DO THAT AT HOME’?
  • Equipment & any ancillary tools for your lines


  • 2 years of supervisory experience, preferably in a manufacturing environment.