Analyst Customer Supply Chain

Logistics/Supply Chain/Distribution/Transportation United States


We’re starting a new chapter in our journey as Dreyer’s Grand Ice Cream, now part of Froneri. Having nearly 100 years of winning experience in the U.S with a robust portfolio of powerhouse brands that consumers know and love, and the backing of a global pure-play ice cream organization, we’re poised to accelerate growth.

Headquartered in the Bay Area, a hub for up and coming food trends, we focus on both the future and the present. In both our offices and our factories, we are determined to overcome obstacles, learn from failure, and raise our game. With a renewed focus on frozen treats, our tight-knit team of ambitious innovators are fully immersed in the business and encouraged to flex and make decisions quickly. We are committed to pursuing every great idea, and delivering the best ice cream experience to our consumers, when are where they want it.

Unleash your potential at Dreyer’s Grand Ice Cream and discover what a sweet career has in store for you!

Position Summary

Primary responsibilities include improving store in-stocks, promotional event management, modular reset execution, driving incremental sales, generating cost savings and analyzing customer data. The position is on the Customer Facing Supply Chain Team and will get along with all levels of management to problem solve and present solutions to improve operational efficiencies. The CPFR Analyst is the primary contact within the Dreyers Supply Chain to execute merchandising plans with customer inventory/replenishment teams to optimize inventory throughout the networks.

PRIMARY RESPONSIBILITIES (include, not limited to):

  • Track in-stocks, fill rate, on time, WOS and forecast error for replenishable items and conduct root cause analysis to identify drivers of low performance to customer and internal partners
  • Utilize customer data to analyze DC and store inventories, evaluate POS trends and confirm forward-looking forecast to align the customer forecast to anticipated retail sales at the customer DC and store level
  • Collaborate with customer on replenishment strategies and lead correction of error process for seasonal and promotional events
  • Lead reciprocal 30/60/90 meetings with the customer to improve in stocks, drive sales, optimize inventory and improve forecast accuracy
  • Facilitate weekly cross functional supply chain reviews with internal partners to drive best in class execution
  • Lead new item introduction and develop the exit strategy for discontinued items during modular resets
  • Build and maintain reciprocal customer and internal partner relationships to drive supply chain efficiency

Dreyer’s Grand Ice Cream Inc. is an equal employment and affirmative action employer and looking for diversity in qualified candidates for employment.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation!