Ice Cream Maker II - Mix - Day Shift

Manufacturing/Operations Fort Wayne, Indiana



Role Description



Job Title:

Line leader



Reports to:

Shift supervisor



Areas Reporting to:

Area line team

Main Purpose of the job [statement about why the role is there, what the role is to achieve]:

Effective and consistent management of the manufacturing area. To consistently achieve production and cost targets, through effective management of the processes, teams and proper use of equipment. Always maintaining the highest levels of quality, safety & hygiene. This will be achieved by ensuring the production area is effectively coordinated and managed, through having clear knowledge and understanding of requirements, attention to detail and providing all teams with inspiration, guidance & motivation.

Job Description

Role and Activity

  • To ensure our manufacturing facility is clean (but no Ghost Busters), always organized and operating under factory standards 
  • Build and develop an area team with good ice-cream knowledge, train the “WHY”, not just the HOW
  • Correct allocation and use of labor, use of crewing plans, registers and break timings – no slack
  • Always conclude a solution of the root cause of the issue. Do not be bitten twice
  • Keep life simple, do not over complicate the process, documentation or methods
  • Ensure the team has “the tools to do the job”, everything in its place, no clutter, no compromise
  • Ensure effective hand over with the relevant Maintenance shift resource.
  • All faults and issues are reported
  • Own NPD trials from concept to launch from a line prospective
  • To drive the production process to ensure the products produced meet customer specification, quality and food safety
  • To ensure daily, weekly and monthly production meets targeted outputs through effective management of production plans and manufacturing processes
  • Be visible and accommodating to guide, coach and monitor your team progress
  • To communicate effectively with the team in a direct and effective manner by being present in your area. We do not make ice cream in offices and on computers.
  • To carry out regular coaching of your team and ensure performance management and training are taking place throughout production on a regular basis
  • To be proactive, looking for areas of improvement and adopt techniques and practices that ensure there is a quality environment in production
  • Ensure health and safety requirements are fully met and a positive safety culture is maintained throughout the factory
  • Ensure you walk the talk and use the looking eyes, attend to the issues as and when they happen
  • Take ownership of audit corrective actions and drive a culture of the team identifying and being proactive before the auditor
  • Promote the Froneri culture of employees being owners rather than just employees
  • Other duties as assigned

Measurable Outcomes

[Consider each of the activities/tasks/duties listed above and identify how the business will measure your activities]

  • Reducing trends of rejections for product food safety and quality issues
  • Hygiene, GMP and safety audits improving week to week
  • Daily, weekly, monthly production targets are fully met
  • Effective team in place
  • Training and development plans in place for all teams, producing measurable business benefits
  • Quality and improvement initiatives being implemented
  • Reduction in accidents and incidents on a YOY basis
  • An improving trend on the submitted weekly KPI’s
  • Dry Floors
  • No downtime from water damaged parts
  • Reducing trends of wastage
  • De-kitting the line and making sure all packaging is returned to the warehouse
  • Ensuring line is checked after being cleaned and all tools are stored in the correct places
  • No stagnant water left in any equipment

Levels of responsibility

[List those areas where you have specific responsibility related to People, Customer, Operation/Work process, Finance]

  • Quality and technical system adherence
  • Service Level
  • Completion of the required production to plan
  • Production Targets
  • Usage and Labor variances for your area
  • Health & Safety
  • Team management
  • Training and development of the factory teams
  • Impeccable hygiene standards always adopting clean as you go principles
  • Reducing water usage. No Ghost Busters
  • Your tools and line ancillary equipment


[List particular behaviors that are needed for this position]

  • Performance – Open to change and will always look for better, simpler and more effective ways of operating.
  • Hands on approach. – Decisions and plans based on looking and being part of the event, always present in the shop floor. We do not make ice cream in the offices.
  • Zero compromise on Quality and excellence.Hygiene, Process, Labor resource and Waste.
  • EntrepreneurialChallenges the status quo and explores new ideas and opportunities.
  • Continually striving to increase knowledge of the processes and products - Understand all tasks, processes and activities as an expert in Ice cream.
  • TeamworkCommitment and enthusiasm to working together to achieve better outcomes.
  • AccountabilityPersonal commitment, full participant who uses personal impact to build the business.
  • Consumer focusedMaking products that meet quality standards.
  • Know Your People – Spend time getting to know your people, their skills, interests, knowledge, etc.


I agree to the above requirements for my position:



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2020-10-29 Ver.1