Name:

Job Title:

Maintenance Technician

Location:

Reports to:

Maintenance Supervisor

Department:

Operations

Areas /teams reporting to:

none

Main Purpose of the job [statement about why the role is there, what the role is to achieve]:

Effective and consistent service of factory equipment. To consistently achieve production and cost targets on a short term (day to day) and long term (monthly/annual)  basis, through effective management and upkeep of the processes, kit and systems, so as to ensure that we achieve our production targets, through the manufacture of products to the right quality and specification. Covering all aspects of food safety.

This will be achieved by ensuring that equipment is available for production, reactive maintenance is dealt with at speed, and accuracy. Developing a clear knowledge and understanding of the factory, products and machinery.

Job Description

Role and Activity

Factory Engineers and dept

• This is a hands-on role, providing visibility and accessibility on the factory floor and refraining from sitting in the workshop waiting for a call.
• Ensure that the machines are ready for smooth running during production at lowest waste levels.
• Keeping yourself updated of production plans & any changes. It is important to be proactive in finding out what is happening around you rather than waiting to be fed.
• Look for issues, and not wait to be told or instructed to complete a task
• Awareness of all machinery problems or any unfinished jobs.
• Ensure break downs are addressed in a speedy response.
• Create a “one person for one job” policy unless the job requires more or for training; never compromise safety. 
• Ensure your work areas are operating under discipline, the workplace, workshop and stores are clean, organized and tidy by maintaining a clean as you go policy in all areas
• Ensure the machines produce products that meet customer specification, quality and food safety.
• Proactively looking for areas of improvement and to adopt techniques and practices that ensure that there is a quality environment in production
• Ensure that health and safety requirements are fully met and that a positive safety culture is maintained throughout the factory
• Ensure that you walk the talk and use the looking eyes, attend to the issues as and when they happen.
• Ensure you have significant Shop floor presence to monitor and control production line performance and take promptly corrective actions on issues.
• Promote the Froneri culture of treating the business as yours.

Stores

• Spare parts are always correctly booked out and accounted for
• Ensure Items for disposal are stripped for usable parts
• Ensure parts to be replaced must be delivered to stores after obtaining new ones.
• Treat store room like your own garage stores at home promoting ownership

Maintenance Tasks

• Ensure that you only carry out required maintenance & only replace worn/ broken parts, providing feedback on frequency.
• Drive the tasks through required work from observations and data, not just theoretical plans
• Maintenance follows production, not the other way around
• Ensure that maintenance tasks adhere to company food safety polices.  Ensure that all parts and tools are sanitized before use on the production floor.
• Ensure all working practices comply with company rules and procedures in order that you and any other persons using the area of work can do so safely.
• Always keep full and up to date records of all equipment with maintained traceability
• Treat all spends as if they are your own
• Encourage dry production areas and report any ghost busting activities.

Measurable Outcomes

• Production productivity
• Balance maintenance on preventative vs planned rather than just corrective where it is feasible
• Zero rejections for product food safety and quality issues
• Daily, weekly, monthly production targets are fully met
• Costs are maintained at/or below budgeted levels
• Quality and improvement initiatives being implemented
• An improving trend on the submitted weekly KPI’s

Levels of responsibility

• All Factory processes and equipment.
• Break down interventions, maintenance and improvements
• Production Targets
• Engineering budget
• Health & Safety
• Training and development to improve knowledge of all machinery
• Impeccable hygiene standards always

Behaviors

• Performance – Open to change and will always look for better, simpler and more effective ways of operating. Operate under controlled speed and pressure
• Hands on approach. – Decisions and plans based on seeing and being part of the event, not solely based on report reading. Know and understand the process and machinery
• Zero compromise on Quality and excellence. – Hygiene, Process, speed and Wastage.
• Entrepreneurial – Challenges the status quo and explores new ideas and opportunities
• Continually striving knowledge of the process and product - Understand all tasks, processes and activities as an expert in Ice cream.
• Teamwork – Commitment and enthusiasm to working together to achieve better outcomes, with a sense of customer service towards the factory
• Accountability – Personal commitment, Methodical and self-disciplined, Logical thinking
• Consumer focused –Support production to deliver products at agreed quality standards