Learning Management Administrator

Human Resources Laurel, Maryland



Role Description

Learning Management Administrator – Role Description

Main Purpose of the job [statement about why the role is there, what the role is to achieve]:

Responsibility for Dreyer’s DLS (Dreyer’s Learning System) within Dreyer’s network, Training tasks, Recruitment and Human Resources Generalist administrative tasks.

Job Description

Role and Activity

Learning Management System:

  • Oversee DLS (Dreyer’s Learning System) content creation, content uploading, curricula creation, usage reporting, user management and content maintenance
  • Build and send reporting on training completions
  • Support the creation and updating of learning content using authoring tools such as Articulate 360 and PowerPoint
  • Leads troubleshooting, maintenance of DLS, and user uploads within the US Dreyer’s network
  • Manages Cornerstone Goal Creation and Performance Reviews for the US Dreyer’s network
  • Manage distribution of all training materials to the correct end-user
  • Edit existing training content to stay up to date


Training & Development:

  • Ensures all training material is prepared and up to date, sets up area for training, sets up skills matrix, sets up username/passwords, uploads all quiz results into the database.  Assigns all trainees to their trainers.
  • Reviews and updates training material for each area/line.  Ensure updated material is uploaded and working in the system.
  • Creates exams & tests in the system, inputs scores of exams and provides feedback to trainer.  Supports Trainer in conducting exams with staff
  • Makes updates to training tracker & skills matrix.  Keeps track of gaps and recommends plan of action to Trainer.
  • Makes updates to training tracker & skills matrix.  Keeps track of gaps and recommends plan of action to Trainer.
  • Works with Production Assistants to ensure trained individuals are placed in the correct positions.
  • Debrief with Trainer on gaps within training effectiveness and provides recommendations on how to close the gaps (Trainer will change trainer, change training dates, extend training, etc.)
  • Supports production in evaluating employee performance and appraising their rating scale accordingly
  • Coordinate execution and support monitoring of factory training initiatives (Example: Compliance Programs)


HR Administration / Recruitment:

  • Coordinates and manages interviewees through their day (ensures they are picked up, dropped off, PPE is ready, tour given & escorted out the door)
  • Creating a recruitment plan and calendar according to operation and crewing sheet
  • Assist with interviews and facilitating the hiring of qualified job applicants for open positions
  • Oversees and assist with new hire orientation
  • Working with members of the HR department to oversee the hiring and onboarding process for company hourly employees.
  • Assists Human Resource Generalist in supporting the administrative side of hiring/onboarding a new person (direct deposit form, W2 forms, I9, offer letters, etc.)
  • Assist with the completion of background checks and employee eligibility verifications, follow up with all applicants during hiring process to ensure a smooth process.
  • Assigns, reviews, tracks, and documents compliance with mandatory and non-mandatory training. This includes Safety, Quality and HR Training
  • Promote: The Froneri culture of employees being owners rather than just employees.
  • Other duties as assigned


Measurable Outcomes

  • Develop, deliver, evaluate, and action the staff induction program, which utilizes support from Health & Safety, Technical & HR functions for all new hires.
  • Employee turnover
  • Exam being completed
  • Coordinate one on one interviews with all employees so that Trainer can note their qualifications
  • Identify employee skills / needs and recommends development required
  • Schedules and maintains all training courses and programs
  • Keeping all machinery operations manuals in a safe and organized way
  • Shop floor follow up with recruited team making sure you build a good and close relationship with them
  • Supports training program to ensure there are no gaps within production to meet performance targets


Levels of responsibility

  • Learning management system owner ensuring all Administrative tasks are complete on time
  • Administration and Coordination of training plans & skills matrices
  • Manages training documentation to ensure its relevant and up to date
  • Assisting Trainer with new people until they are fully settled
  • Assisting Human Resources with Generalist Administrative tasks



  • PerformancePrioritize and orders activities, overcoming obstacles to get results and meet objectives and deadlines.
  • Hands on approach. – Identifies and researches appropriate sources for relevant information in order to answers questions and provide accurate advice.
  • Zero compromise on Quality and excellence. – Looks for ways to improve services, sharing ideas for improvement with colleagues and managers and being actively involved in implementing agreed changes.  
  • Entrepreneurial Provides accurate impartial advice maintaining confidentiality and professionalism at all times.
  • Continually striving to increase knowledge of processes and products - Understand all tasks, processes and activities undertaken by the team.
  • Teamwork – Establishes and maintains constructive and mutually supportive relationships with colleagues and other key stakeholders.
  • AccountabilityTakes pride in and accepts accountability for the accuracy of their work, decisions made, and advice given. Applies attention to detail and achieves high levels of accuracy.
  • Consumer & customer focused – Promoting the principles of customers paying our wages.
  • Know Your People – Spend time getting to know your people, their skills, interests, knowledge, etc.



2020-10-29 Ver.1