Description

The DNEG Animation Pipeline Operations Manager is responsible for operational execution of the pipeline support teams and resource management for the Animation Technology department. The Pipeline Operations Manager focuses on the optimization of the development and support process, defining Service Level Agreements (SLAs), and providing regular progress reports to the AnimTech and show leadership.

The Pipeline Operations Manager reports to the Program Manager and works collaboratively with the Associate Pipeline Operations Manager (East) in providing consistent and global coverage for the DNEG Animation Technology team.

The Pipeline Operations Manager collaborates closely with the Head of Pipeline of DNEG Animation on resource casting decisions and supports career growth plans and opportunities for the Pipeline TDs and ATDs. 

The Pipeline Operations Manager partners with the resource management team at DNEG Animation to provide and receive regular updates regarding resource management procedures and policies.

Responsibilities

• Oversee pipeline show support teams
• Collaborate with Head of Pipeline on staffing and casting decisions for the support teams
• Develop and maintain triage and prioritization process for the support teams
• Develop and maintain reports for support activity
• Oversee the training and mentorship program in collaboration with the Head of Pipeline
• Responsible for resource management questions, including contracts, visas, vacation/holidays,
• performance reviews.
• Field HR related questions in alignment with the resource management team
• Provide staffing requirements and CS updates to DNEG Animation leadership
• Track new hire candidates from screening, to interviews and the onboarding process
• Accountable for maintaining the triage and test release rotas.
• Accountable for responding to weekend work requests.

Collaborates / Partners with

• Partners with the Associate Pipeline Operations Manager (EAST), in providing consistent and global coverage. Together they shape employee resource management processes and policies.
• Partner with the Head of Pipeline and Pipeline Architect on career development and casting decisions
• Collaborate with Pipeline Supervisors on optimizing the show support process
• Provide regular support updates to show stakeholders, the pipeline HOD and pipeline architect to strategize and prioritize support demands.
• Align with Resource Management team regarding HR related policies and procedures
• Partner with Talent Acquisition and recruiters throughout the recruiting process
• Report to VP, Anim Technology in regards to hiring and budgetary decisions
• Collaborate with the Pipeline Operations Manager in VFX to ensure the support process is consistent with company-wide standards.
• Collaborate with other DNEG technology teams to respond effectively to technology incidents. 

Needs to Know

• Excellent people management, conflict resolution and negotiation skills
• Previous experience managing teams in development or production environment
• Demonstrates organizational skills, including a strong attention to detail.
• Excellent teamwork – ability to assemble and motivate teams and work effectively with others.
• Strong problem solving skills.
• Project management – proven ability in managing projects from concept to completion.
• Strong written & verbal communication to effectively communicate with people at all levels.
• Proven team leader with strong motivational qualities.
• Appropriately elevate issues and solutions to studio leadership.

À propos de nous
Nous sommes DNEG, l'un des principaux studios d'effets visuels et d'animation au monde pour la création de longs métrages primés, de contenu télévisuel et multiplateforme. Nous employons plus de 9000 personnes avec des bureaux et des studios dans le monde entier: en Amérique du Nord (Los Angeles, Montréal, Toronto, Vancouver), en Europe (Londres), en Asie (Bangalore, Mohali, Chennai, Mumbai) et en Australie (Sydney).

Chez DNEG, nous croyons fondamentalement que l'acceptation de nos différences est un élément essentiel de notre réussite collective. Nous nous engageons à créer un environnement de travail équitable, diversifié et inclusif pour nos équipes mondiales, où chacun se sent important et à sa place. Nous accueillons et encourageons les candidatures de tous, quels que soient le parcours, l'expérience ou le handicap. N'hésitez pas à nous faire savoir si vous avez besoin d'ajustements ou de soutien au cours de la procédure de candidature. Nous avons hâte de vous rencontrer!